What is classed as emergency repairs?
Emergency repairs are:
- no drinking water supply.
- burst pipes and you cannot stop the water leak.
- blocked drains and toilets causing flooding.
- complete power failure in your home.
- dangerous structures, such as ceilings, walls and chimneys.
- fire or storm damage to your property.
- securing your property after a break-in.
How do I report a repair to Sheffield City Council?
Report repairs to our call centre on 0114 205 3333.
How do I report a repair to 13 housing?
How to report a repair. You can report a repair by: reporting through the My Thirteen website. emailing us at: [email protected].
Is a non flushing toilet an emergency?
What we do want to stress is that, yes, a non-flushing toilet is a plumbing emergency. There may not be water shooting out of a pipe and flooding your bathroom, but you can’t really be expect to wait all weekend before having the problem resolved, can you?
How long can the council leave you without a working boiler?
24 hours. Under Section 11 of the Landlord and Tenant Act 1985, you have the right to expect your landlord to carry out repairs in a ‘reasonable time’. If it’s an emergency repair as you’ve got no heating or hot water, your landlord should fix this in 24 hours.
How do I get priority housing in Sheffield?
You can apply for medical priority housing by completing an application form. To get a form call the Health and Housing needs team on (0114) 273 5522.
How do I contact 13?
calling 0300 111 1000 from 8am to 7pm, Monday to Friday or 9am to 3pm, Saturday.
Is Thirteen Group A housing association?
A succession of unions between social housing providers over 20 years has led to Thirteen becoming the largest housing association in the North East and amongst the biggest 25 nationally, paying tribute to the hard work and commitment of its employees and positive reputation they have built.
How long can the council leave you without heating and hot water?
How long does a landlord have to fix a broken toilet UK?
If a landlord is failing to fix basic things such as leaky taps or broken toilet seats within a reasonable time (two weeks) then the best thing tenants can do is bombard them with requests and remind them that they could be in breach of the tenancy agreement.
How long can you legally be left without heating?
What is a qualifying repair?
Repairs available under the right to repair scheme
Only certain types of repairs are covered under the right to repair scheme. These are called qualifying repairs. They include insecure windows and doors, unsafe power sockets or electrical fittings, leaking roofs and broken entry phone systems.
Who is highest priority for council housing?
You will get more priority for council housing if your home: needs urgent repairs or is in a very bad condition. is unsanitary – for example, has bad drains or sewerage problems. lacks basic washing and cooking facilities.
How can I speed up my council house?
How to get a council house quicker
- Be as open and flexible as you can.
- Update the council of changes to circumstances.
- Ensure you’re in the right band.
- Use all your bids.
- Ensure you’re bidding for the correct type of property – by this we mean bidding for the type of property you will be given priority for.
How do I complain about 13th House?
You can send us your compliment or complaint by any method including: By phone on our 0300 111 1000 from 8am to 7pm, (Monday to Friday) or 9am to 3pm (Saturday)
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You can get more details about the complaints process by:
- emailing [email protected].
- calling 0300 111 1000.
- download a copy of our leaflet.
What do thirteen do?
We provide support for anyone who needs a little help: help to get on the housing ladder, help to pay the rent, help to keep their home in good repair. As well as property for rent, we have a track record in providing homes for outright sale, shared ownership and deferred sale.
How often should a housing association replace a bathroom?
Kitchens and bathrooms
A kitchen is expected to last approximately 25 years whereas a bathroom would be 30 years.
Can my landlord leave me without a toilet?
How does the law regard the repairs to sanitation facilities. The landlord has to provide you with running water and sanitation facilities to use it. You need to have a working toilet and a shower or a bathroom. You need to have at least one sink where you can do dishes and wash up.
What can I do if my landlord doesn’t fix things UK?
You can take your landlord to court if they won’t deal with repairs in your home. You should only consider legal action as a last resort. If you do take legal action, the court can order your landlord to: carry out the repair work.
Is it illegal to have no heating in a rented property?
Your rented home requires a reliable source of hot water and heating. It is the landlord’s legal responsibility to provide this. This is included in every tenancy agreement and is a critical requirement for landlords and property owners.
What grants are available for home improvements UK?
Could I Qualify for the ECO4 Grant for Home Improvement?
- Jobseeker’s Allowance (JSA) – income based.
- Employment and Support Allowance (ESA) – income related.
- Warm Home Discount Scheme Rebate.
- Child Benefits.
- Income Support (IS)
- Pension Credit Guarantee Credit.
- Working Tax Credit (WTC)
- Child Tax Credits (CTC)
Is mental health a priority for housing?
You are classed as priority need if you are vulnerable because of your mental illness. You can also be classed as priority need for other things. If you are a priority need you should be offered emergency accommodation.
Who gets highest priority for council housing?
Can I change the kitchen in a housing association?
Your own home improvements
Introductory tenants are usually limited to minor improvements like redecorating inside. If you’re a secure tenant, you have the right to carry out improvements to your property. These include: installing a new bathroom or kitchen.
How often should housing association replace kitchen?
A kitchen is expected to last approximately 25 years whereas a bathroom would be 30 years. Our kitchen units are currently provided by Symphony – a kitchen supplier that survey, design and tailor each kitchen for the property. Symphony use pre-built units which are quality checked at every stage of production.