What can Genius Bar help with?
The Genius Bar offers assistance with all available Apple devices. They can assist with hardware and software questions and concerns. However, know that some repairs cannot be completed in-store. The Genius Bar does have to send your device off for some larger repairs and for computer screen repairs.
What the Genius Bar will do to iphones?
The Genius Bar is a place to get troubleshooting help with your device, as long as the issue with with the phone itself and not your cellular service. If you have hardware problems such as a bad speaker, or if your iOS won’t update properly, the Genius Bar staff can attempt to fix the problems.
Why is it called Genius Bar?
The locations provide concierge-style, face-to-face support for customers from “Geniuses” who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
Is Genius Bar free?
To make an appointment with a Genius at an Apple Store (which is free), go to the Genius Bar page on Apple’s website. This page provides details for getting help via chat, a phone call or email if your problem is software-based.
How much does Apple Store charge for help?
free
Do they charge you if you go into the Apple Store for help? Answer: A: Answer: A: It’s free to make a genius bar appointment at an apple store.
What happens if you don’t show up to Genius Bar appointment?
If you don’t show up they’ll just go to the next scheduled appointment regardless.
How long does it take for Apple to diagnose a product?
You can reasonably expect 10 days to bench.
Can Genius Bar recover data from iPhone?
Unfortunately, a trip to the Apple store or Genius Bar will not get you any closer to getting your data back 99% of the time. Rather than fixing your phone, or replacing surface mount components to revive your device, Apple would rather sell you a new phone.
Does Apple charge you for technical support?
Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law. Apple Watch Edition and Apple Watch Hermès come with 2 years of complimentary support.
How do I contact Genius Bar?
Contact Apple Support
- U.S. technical support: (800) APL–CARE (800–275–2273)
- See all worldwide support telephone numbers.
- Contact a mobile carrier.
- Make a reservation at an Apple Retail Store Genius Bar.
- Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.
Does Genius Bar charge to diagnose?
All Genius Bar Appointment are free. They will test your MacBook and tell you what’s wrong with your system and cost to repair. Yes, absolutely. The genius will test your Mac for free, and talk to you about what you think the problem might be.
How much does Apple charge to diagnose problems?
The Genius Bar at the Apple Store typically does not charge anything to run diagnostic tests.
Does Apple diagnose free?
Answer: A: Diagnostics at Apple Stores are generally free. If they find something wrong with the battery they may charge for a replacement though since an iPhone 5s would be out of warranty by now.
Does Apple provide free support?
How much complimentary support do I get? Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law.
Can I go to a Genius Bar appointment early?
They won’t let you go early though. They might let you in if you show up 15 or maybe 30 minutes early and they aren’t too busy, but if you try to come 4 hours early they will tell you to come back later.
Can you walk into an Apple Store for tech support?
Q: Can I get Genius Support at an Apple Store? A: The best way to get Genius Support is to make an appointment before visiting the store.
How long does it take for Apple to inspect a phone?
Generally it takes 2–3 weeks. But the sooner we receive your device, the sooner we can verify its condition and process your credit or gift card.
How long do Apple repairs usually take?
However, some problems may be more complex and require being sent on to an Apple Repair Centre, in which case it should take from 6-8 days. Apple advises that iPhone repairs take between 6-8 days if you send your iPhone to an Apple Repair Centre, for example.
Can I get photos off a dead iPhone?
Yes, fortunately, you can easily recover photos from dead/broken iPhones by either using iCloud, iTunes backup or a third-party recovery tool to restore stored data from your device. You can download and install any iPhone photo recovery tool on your PC and instantly recover your precious memories within no time.
Can you get pictures off a broken phone?
Connect your broken Android phone to Windows PC with a USB cable. An AutoPlay will pop up on the computer once your Android phone is recognized. Just click the “Open folder to view files” option. Copy and paste the photos you want to retrieve > Drag or copy them from the broken phone to your PC.
Does Apple have 24 hour tech support?
Apple’s online support provides the most comprehensive support information available from Apple. Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.
Does Apple have free support?
One stop for technical support, Apple hardware service, and software support. Most Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary technical support. To extend your coverage further, purchase AppleCare+.
Can I make a Genius Bar appointment for someone else?
Answer: A: Answer: A: We, just users like you, cannot make an appointment on your behalf.
Can you make a Genius Bar appointment without Apple ID?
You cannot make a Genius Bar appointment online without an Apple ID. All Apple users are now required to book their Genius Bar appointment online with an Apple ID.
Can Apple look at my computer for free?
Yes, absolutely. The genius will test your Mac for free, and talk to you about what you think the problem might be. They sometimes do “no parts required” repairs for you if they can.