How do I change primary contact in Oracle Sr?
To change the primary contact for an SR, open the SR then click the Edit link next to the Primary Contact.
How do I log into Oracle Support?
- Sign in to your Oracle Cloud account at cloud.oracle.com.
- Click the.
- Find and click your user name.
- Click Link Support Account.
- Enter the user name and password of the Oracle account that you used to register your CSI number in My Oracle Support, and then click Sign in.
What is Metalink file?
Metalink is an extensible metadata file format that describes one or more computer files available for download. It specifies files appropriate for the user’s language and operating system; facilitates file verification and recovery from data corruption; and lists alternate download sources (mirror URIs).
How do I change support identifier in Oracle?
To edit SIs, click the SI number link in the Support Identifier column and edit the SI information in the Support Identifier Overview region.
What is SR in Oracle?
A service request describes all the necessary information about the customer problem to determine the best plan of action to resolve the issue effectively. The installed base contains information about the customer, customer site, and the installed customer product.
What is Metalink com?
Metalink is a crypto playground for chatting, making friends, and NFT swapping.
How do I download a file from Metalink?
the easiest way to download with Metalink is DownThemAll! (Cross Platform Firefox Extension, Open Source). Just install DTA, then right click the Metalink for the flavor of Ubuntu you want, and select “Start link with OneClick!”
What are Metalink files?
How do I find my support identifier?
15.2. 1 Support Identifiers
- Click Request Access, then click Find Support Identifier to look up your Oracle SI.
- Enter your system serial number, select your organization, then click Search.
- Select an SI, then click Request Access.
What is a support identifier?
The Customer Support Identifier (CSI) number is generated after you purchase Oracle Cloud services. This number is present in your contract document and also in Infrastructure Classic Console or Applications Console. You’ll need the CSI number to register and log support requests in My Oracle Support (MOS).
How do I raise my SR?
How to Raise a Service Request (SR)
- Click Ask A Question in the Construction and Engineering Support Portal.
- On the Contact Form, enter the following details for your service request: Product: Select the product for your inquiry. Service Type: Select the option that best describes your request.
- Click Submit Request.
What is Oracle autonomous database cloud?
An autonomous database is a cloud database that uses machine learning to automate database tuning, security, backups, updates, and other routine management tasks traditionally performed by DBAs. Unlike a conventional database, an autonomous database performs all these tasks and more without human intervention.
What is Oracle support MOS?
MOS (https://support.oracle.com) is your initial point of contact for all product support and training needs. A representative at Customer Access Support (CAS) can assist you with MOS registration.
What is support portal?
A customer support portal, or web support portal, is a self-serve, web-based customer service tool customers can use to get help quickly. Support portals enable customers to find information, request support and resolve issues online easily and autonomously.