How do I get my suspended eBay account back?
If your account was restricted or suspended because of outstanding seller fees or a refund reimbursement, you can make a one-time payment to resolve the issue. When we receive your payment, your account will be reinstated.
Why does eBay say my account is suspended?
eBay may implement account suspensions for seven, ten or 30 days – or even indefinitely! A full suspension is usually the outcome of a serious violation of eBay’s rules and policies. This can also happen if you consistently under-perform. Most often, eBay takes this step after issuing a few warnings.
Does eBay ever reinstate suspended accounts?
If your eBay account is restricted or suspended, we’ll email you with the steps you need to take to have your account reinstated. If we’ve placed a hold, restriction, or suspension on your account, we’ll send you an email explaining what happened and what you need to do to get your account back.
Can I sue eBay for suspending my account?
For instance, if an account has been suspended and eBay is unwilling to unsuspend the account, an injunction from the judge might be the only way to resolve it. If a seller has had money taken out of their PayPal account to refund a fraudulent buyer, a lawsuit gives you a fighting chance to get your money reimbursed.
What is a serious violation of eBay?
Activity that doesn’t follow eBay policy could result in a range of actions including for example: administratively ending or cancelling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension.
Can eBay track your IP address?
Because eBay cannot see your real IP address, it will not register that you are the same user and will not block you from creating a new account. Secondly, it’s worth remembering that stealth accounts technically go against eBay’s terms and conditions.
Can I make another eBay account?
You can open more than one eBay account as long as you use different email addresses and usernames for each additional account. All you need to do is sign out of the account you’re currently using, go to the Registration page – opens in new window or tab, and follow the steps above to create a new account.
Can you appeal a permanent suspension on eBay?
“While we know this is not the response you wished to receive, however there is no further opportunity for appeal on this decision. This suspension is permanent. You will not be able to participate in any buying or selling activities on our site.”
How do I contact eBay legal department?
Email us at [email protected] for questions on how to accurately request records. This service is dedicated to law enforcement officers only and inquiries from customers won’t be processed.
How do I get around eBay ban?
Step 1: Open your eBay account suspension email. Step 2: Call the support representatives at 1-866-540-3229. Step 3: Discuss the reason why they have suspended your eBay account. Step 4: Request to talk to their supervisor about the issue if the support representatives can’t solve it.
How long is eBay suspension?
The suspension will usually be 7 days, 10 days, 30 days, or indefinite (with a total loss of privileges). eBay may include recommended actions you can take. They’ll also tell you the terms of your suspension. During the suspension, you won’t be able to use your account until it’s over.
How many eBay accounts are you allowed?
The short answer is yes. You can open multiple eBay accounts. eBay understands that users may want more than one account on their platform. For example, some users allocate separate accounts for buying and selling activities.
Can you delete a suspended eBay account?
Suspended or restricted user accounts will be closed, and we’re unable to allow you to reopen the account. When we’ve closed your account, we’ll let you know by sending an email to your registered email address. If you’d like to use eBay again, you’ll need to create a new account.
How do I get around a permanent ban on eBay?
Can the police get involved with eBay?
We are committed to keeping eBay a safe place to shop and will always assist in a criminal investigation and, in accordance with our privacy policies, will appropriately provide evidence to law enforcement and give evidence in court where necessary.
How do I file a complaint against eBay?
How To File eBay Seller Complaints
- Customer Support: 1-866-961-9253.
- Technical Support: 1-866-961-9253.
What does account has been suspended mean?
‘ Your account has been suspended means that the hosting provider has temporarily taken your site offline. Web hosts suspend websites for different reasons like malware infection, spam content, payment failure, and other policy violations.
What should you do if you receive a contact from law enforcement eBay?
Submit a request to one of our investigators via our eBay Law Enforcement tool. Email us at [email protected] for questions on how to accurately request records. This service is dedicated to law enforcement officers only and inquiries from customers won’t be processed.
Why do I have to file a police report on eBay?
If you’ve been defrauded by a seller on eBay or have reason to believe you have discovered stolen goods, we strongly encourage you to contact your local police to report the incident and ensure that you obtain a crime reference number.
Can police get involved with eBay?
Reports about transactions outside of eBay or PayPal may not be investigated by law enforcement, although your report will help the police to build intelligence and monitor fraud activity. eBay will always assist in a criminal investigation received from Law Enforcement.
How do I speak to a live person at eBay?
It is still possible to contact eBay and talk to a customer representative. Search “contact eBay,” and you will find a telephone number for customer service: 1-866-540-3229. According to some accounts, the wait time for this number is typically three minutes.
Can a suspended account be unsuspended?
If you think that your account was mistakenly suspended, you may be able to unsuspend it. Take steps to unsuspend your account. If you log in and see prompts that ask you to provide your phone number or confirm your email address, follow the instructions to get your account unsuspended.
Will police get involved in eBay?
How long do eBay investigations take?
eBay will review the details and get back to you and the buyer with a resolution within 48 hours: If eBay closes the case in your favor, the case will be closed immediately and you won’t need to do anything else.
Does eBay work with police?
We strongly believe in working closely with the police and other government agencies to keep our community safe. We train hundreds of police and trading standards officers every year in how to assist victims of crime and we provide our support and services to them free of charge.