Can I talk to someone at Xero?

Can I talk to someone at Xero?

Xero support provides free and unlimited online support as part of your Xero subscription. We don’t offer inbound phone support so we don’t have a telephone number you can call, but we do make calls to help you when needed.

What is Xero New Zealand?

Xero is a New Zealand-based technology company, providing cloud-based accounting software for small and medium-sized businesses.

What does Xero company do?

Xero is a cloud-based accounting software product that lets small-business owners manage their finances from anywhere and integrate with more than 1,000 apps. It’s less expensive than competitors like QuickBooks Online and doesn’t charge extra for additional users, making it an affordable option for growing businesses.

How do I contact Xero?

How to contact Xero for help and support. When you’re looking for answers, start by searching support articles in Xero Central. Then, if you still have questions, click the ‘Get in Touch’ button at the bottom of any support article and we’ll get back to you as soon as we can by email.

How do I cancel my Xero subscription?

Cancel a paid subscription

Click the organisation name, then select Subscription and billing. Click Manage Subscription. Click Cancel subscription. Select the reason for cancelling, then click Confirm cancellation.

How do you raise a case in Xero?

To contact us, raise a case by clicking Contact Xero support at the bottom of a Xero Central article. You’ll be prompted to log in to your Xero account, if you haven’t already. If you don’t have an existing Xero login, you’ll need to sign up to a Xero account before you can raise a case.

What type of company is Xero?

Xero Ltd. provides online accounting and business services to small and medium sized enterprises.

Who is Xero owned by?

Xero founder, Rod Drury has handed over the reigns as CEO to Steve Vamos, and moved into a non-executive role on the Xero board, focused on product strategy. Now that Steve’s had six weeks in the driver’s seat, learn what he’s prioritising for Xero.

How do you cancel a subscription?

Manage your subscriptions on Google Play

  1. On your Android device, go to your subscriptions in Google Play.
  2. Select the subscription you want to cancel.
  3. Tap Cancel subscription.
  4. Follow the instructions.

What happens when Xero trial expires?

You’re correct – when a trial expires we don’t delete the data, it’ll just be archived. Users can continue having access to the organisation and the data.

How do I report a problem with Xero?

Contact Xero support from your Xero organisation

  1. Click the help icon.
  2. Type your question or issue in the search box, then click the search icon or press Enter on your keyboard.
  3. If the suggested articles don’t answer your question, click Contact Xero Support.
  4. Type your question, choose a topic it relates to.

Who uses Xero accounting?

Small business owners, bookkeepers, and accountants across the world use Xero thanks to its powerful features. The New Zealand company is one of today’s top providers of accounting software. Xero is highly rated and rules over the cloud accounting market in the United Kingdom, New Zealand, Australia and North America.

How many people work at Xero?

It’s a great place to work
Join our team of over 4,500+ talented thinkers, creators and educators and help make life better for small businesses globally.

How do I stop recurring Payments?

How to stop automatic debits from your account

  1. Call and write the company. Tell the company that you are taking away your permission for the company to take automatic payments out of your bank account.
  2. Call and write your bank or credit union.
  3. Give your bank a “stop payment order”
  4. Monitor your accounts.

How long is the Xero free trial?

Start using Xero for free
Access all Xero features for 30 days, then decide which plan best suits your business.

Who can help me with Xero?

Use Xero Central if you need help with Xero or Hubdoc, or contact our support team. You can also contact us from your Xero organisation. Free and unlimited online customer support is part of your Xero subscription. We don’t have a phone number you can call, but we’ll call you if needed.

Can I learn Xero by myself?

Through our video training courses, you can access training for Xero whenever you need it. There’s no need to book a specific time for your course or pre-arrange it in any way.

Is Xero easy to learn?

With the wide range of features available, it can take some time to truly understand all the different options at your disposal. Xero is neither super easy to learn, nor super difficult. It will vary from person to person, but it sits at a medium difficult to learn.

Does Xero pay well?

How much does Xero in the United States pay? The average Xero salary ranges from approximately $50,000 per year for Customer Service Analyst to $204,031 per year for Senior Counsel.

Is Xero a good company?

Xero is ranked #4 on the technology industry list, from around 1000 nominated organisations across all categories. Our inclusion is a result of our achievements and innovative practices in three core areas: flexible working, diversity and inclusion, and employee wellbeing.

Can I block a company from charging my credit card?

Contact Card Issuer
If the vendor in question continues to take money from your account despite your request that it stop, you’ll need to get in touch with your card issuer and ask that they block the company from charging your credit card.

How do I find unwanted subscriptions?

Navigate to Settings > [your name] > Subscriptions (if you don’t have any, this will not appear) to view your services. Tap the service you want to cancel and select Cancel Subscription. On a Mac, you unsubscribe from Settings. Android users can do the same from Google Play.

Does Xero charge for bank feeds?

For most customers, Xero’s direct bank feeds are available at no additional cost. Some UK banks charge fees for bank feeds, that we will pass on to you. What’s the price for multiple companies? You can add as many Xero organisations as you like, choose a pricing plan for each one, or set up a free 30 day trial.

How long does Xero keep your data?

Once a subscription has been cancelled in Xero, you will still be able to get access to the data in the future for up to seven years, unless you request it to be deleted.

Do you need an accountant if you have Xero?

While you probably could manage your finances through Xero without the help of a professional accountant, you may not be making the most of it. In fact, you could be missing little key details left, right and centre. Think of it like making repairs in your house.

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