How do I contact USPS customer service?
(800) 275-8777United States Postal Service / Customer service
Can I contact USPS about a package?
(800) 222-1811United States Postal Service / Delivery tracking
How do I contact International USPS?
Our new process will provide greater customer convenience as customers will now simply call the International Inquiry Center at 800-222-1811 to initiate an inquiry regarding international registered, recorded delivery, insured, and ordinary parcels.
Does USPS ship to Indonesia?
Shipping to Indonesia USPS. USPS is one of our shipping partners for shipping to Indonesia, so if you prefer to use the postal service you can book a variety of USPS services through our shipping calculator.
How do I contact USPS about a lost package?
If your insured mailing has been lost or damaged in transit, you may file an insurance claim:
- Online: Go to www.usps.com⁄help⁄claims.
- By mail: Call 800-ASK-USPS (800-275-8777) to have a claim form mailed to you.
- Evidence of Insurance.
- Proof of Value.
- Proof of Damage or Partial Loss of Contents.
Can I pickup my package from USPS?
Letters and packages will be held securely at your Post Office until you pick them up or request they be delivered to your home. Plan ahead. Ship using Hold for Pickup. When shipping packages, you can choose the Hold for Pickup option, and the recipients can collect their packages at their local Post Office.
When can I contact USPS about international package?
Customers must allow sufficient time for delivery of the mailpiece to the foreign country and must initiate inquiries within the following time limits: For articles sent by Global Express Mail with Guarantee service, not earlier than 3 days from the date of mailing but not later than 30 days.
Where is my package International USPS?
To initiate inquiries for undelivered or damaged articles, call the International Research Group at 800-222-1811. If an inquiry determines that a package is lost, the Postal Service will send a claim packet to the U.S. sender with instructions on how to file a claim.
How long does USPS take to deliver to Indonesia?
Cost & delivery speeds for shipping to Indonesia from the US
| Service | Delivery Time | |
|---|---|---|
| USPS | Priority Mail Express International | 3-5 business days |
| USPS | Priority Mail International | 11-21 business days |
| UPS | Worldwide Saver | 3-4 business days |
| UPS | Worldwide Expedited | 2-5 business days |
Can you track a USPS international package?
USPS International Shipping takes the worry out of sending a paxkagee overseas. It has service to over 180 countries, different options for price and delivery times, and with USPS International Shipping Tracking, you can keep track of your package on its way to its destination.
What happens if you don’t get your package from USPS?
Complete a Help Request Form
We recommend that you complete our online help request form before you start a missing mail search. Please use a desktop computer to submit your form. We’ll forward your request to your local Post Office™ facility to help locate any missing items.
Why is my USPS package still in transit?
Generally, when USPS says a package is stuck in transit, it means your package has not been scanned at any distribution depot in the last 24 hours; therefore, nobody knows the current location of your shipment.
How long will USPS hold package?
You’re free to pick up your item whenever you’re ready within an 18 day timeframe. After that, your item will be sent back to the retailer.
How do you know which USPS your package is at?
To track your USPS package, all you need is the package tracking number, which can be found on your USPS shipping label or within your Stamps.com account.
Who do I call if my package is stuck in customs?
Who should I contact to find out if my package is stuck in customs? If your package is held at customs, you should contact the courier company in charge of your shipment. Normally, they should be able to help you with the customs clearing process, or even, just identifying the problem.
Is my USPS international package lost?
Why is my package still in transit USPS International?
For international shipments, it could be stuck with USPS or at customs. Your package could be stuck in transit for many reasons: loss, damage, or even a USPS tracking system failure. More likely, though, the short-staffed US Post Office has misplaced, mislabelled, or simply overlooked your package.
Is USPS international shipping reliable?
USPS provides reliable and affordable international delivery to about 180 countries through Priority Mail International. Most Priority Mail International shipments include tracking and insurance: up to $100 for nonnegotiable documents and up to $200 for merchandise.
Where is my USPS international package?
How do I know if USPS lost my package?
To request a search for your missing mailpiece, go to MissingMail.USPS.com and sign in or register. Complete your search request form by providing all the required information and select submit. You will receive confirmation that your search request has been submitted.
How do I track a USPS international package?
Senders can check delivery status by going to usps.com and clicking on Track & Confirm or https://tools.usps.com/go/TrackConfirmAction!input.action and use the package barcode tracking number.
When should I contact USPS about a package?
For services with delivery estimates of 1-3 days, you are advised to wait for 5 days and up to 14 days for services with delivery estimates of 2-10 business days. If your package doesn’t arrive within that time frame, you should contact USPS customer care to discuss the issues behind the delay.
Why is my USPS package not updating?
One of the most common reasons USPS tracking information hasn’t updated is because the harsh weather conditions have slowed down the delivery process, blocking your mail or package from moving farther along the infrastructure until it gets to its ultimate destination.
How long does it take USPS to return to sender?
The time it takes for the USPS to return a package to its sender depends on several factors. While there is no definite answer to this question, it generally ranges from five to ten business days, depending on the service and the postal office’s workload.
Will USPS try to deliver again?
What is Redelivery? If we missed you when we tried to deliver your mail, you can schedule a Redelivery online using a tracking number or the barcode number shown on the back of your PS Form 3849, We ReDeliver for You! Scheduling a Redelivery is free.