How do you check if Comcast is down in my area?

How do you check if Comcast is down in my area?

Check for a Service Outage

1. Sign in to My Account.
2. Once you’re signed in, on the top of the screen click on Services.
3. Click the Status Center link.
4. A banner at the top of the page will alert you to outages in your area, along with all the devices associated with your account.

Why is Comcast TV not working?

Make sure you’ve tightened all cable connections from the wall to your device, turned on your TV and TV Box, checked your remote batteries and that your TV is set to the right input. If none of these worked, tap Continue. We’ll scan your device for potential issues. Choose a System Refresh or Restart a Single TV Box.

How do I get Comcast to send a refresh signal?

Performing a System Refresh on X1

1. Press the A button on your remote control, or visit the Help section in Settings.
2. Highlight the System Refresh tile, and press OK.
3. Please remember that performing a System Refresh will interrupt all X1 TVs and recordings in your home for up to 10 minutes.

Why is my Xfinity WiFi not working?

If you are experiencing home WiFi connectivity issues, you can restart your Gateway from the Overview tab of the Xfinity app, xFi website and Xfinity app on X1. In the Xfinity app, scroll down to Connection Trouble and select Restart Gateway. On the xFi website, scroll down to Troubleshooting and select Restart.

Why is my internet not working?

Restart your device.

Open your Settings app and tap Network & internet or Connections. Depending on your device, these options may be different. Turn Wi-Fi off and mobile data on, and check if there’s a difference. If not, turn mobile data off and Wi-Fi on and check again.

How do I contact Comcast by phone?

Service Problems
If the problem does not clear up, please feel free to chat with us at www.xfinity.com/support/contact-us or call us at 1-800-XFINITY, and a customer service representative will attempt to address that issue.

Is there a reset button on Xfinity cable box?

Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart.

Why does my TV say no signal Xfinity?

Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they’re not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it’s plugged into the proper locations. Power on both the TV and the X1 TV Box.

Why does my Comcast TV say no signal?

How long does it take for a Comcast cable box to reset?

System Refresh: The System Refresh fixes most common issues by restarting all of the boxes inside your home. This can take up to 10 minutes. Restart Device: This will allow you to select one TV Box to restart. This can take up to 5 minutes to complete.

Why is my WiFi connected but no internet?

A single computer has a WiFi connection without internet
If your computer is the only device that says it has a connection but no actual internet, it is likely that you have a misconfigured setting, faulty drivers or WiFi adapter, DNS issues, or a problem with your IP address.

Why does my Xfinity WiFi say connected but no internet?

If your Xfinity Wi-Fi says “Connected, but no Internet”, it means that your device is connected to your router/modem but can’t access the Internet because of a faulty router, DNS issues, IP address issues, or filled cache storage on your device.

Why is WiFi connected but no internet?

Why does it say connected but no internet?

A phone connected without internet usually means that your phone is connected to the WiFi, but can’t reach the internet. And, your phone is not getting an internet connection usually because of the internet provider first, including Router/Modem settings, IP conflicting, etc.

How do I talk to a human at Comcast?

Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.

How do I get a live person at Comcast?

On the Support page on xfinity.com, click Chat with Xfinity. Apps: In the My Account app or Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent.

How do I manually reset my Comcast cable box?

Factory Reset Your Xfinity Cable Box

1. Open the Xfinity My Account App installed on your smart device.
2. Under the Overview Menu, you will find the TV option.
3. Select the device you need to troubleshoot.
4. Select Troubleshoot and then tap on Continue.
5. Now, select System Refresh to reset Xfinity Cable Box.

What color should the light be on my Xfinity cable box?

Device Status and Light Activity

Why does my TV say no signal when HDMI is plugged in?

To fix the HDMI no signal problem, check for any loose connections or frayed wires. If the cable is not damaged, change the input source and enable the HDMI connection setting. In addition to this, I have also mentioned other solutions such as updating the chipset and graphics of the TV and performing a power cycle.

Why is my TV suddenly saying no signal?

Check the cable connections between the TV and your video device or receiver. Change the channel or try a different input device or movie. The received signal may be weak. If your TV uses a cable or satellite box, you may need to contact your service provider for further assistance in improving the signal strength.

What do I do if my TV says no signal?

Reset the box

1. Turn everything off at the wall.
2. Check that all cables are securely and firmly in place.
3. Wait for 60 seconds.
4. Plug your TV box (not the television set) in and turn it on.
5. Wait another 60 seconds, or until the lights on the TV box have stopped flashing.
6. Plug everything else back in and turn it all back on.

Why does my WiFi suddenly stop working?

If your wireless connection suddenly stops working, restart your router before trying anything else. Here’s the process: Unplug or power off your router. Wait two to five minutes before plugging it back in.

Why does my WiFi say connected but no internet on my phone?

Issues with the Router
A common reason why your phone has a WiFi connection but no Internet access is that there is a technical issue with your router. If your router is experiencing any kind of bugs or problems, that affects how your devices including your Android devices connect to the Internet.

What lights should be on my Xfinity router?

The lights you want on your Xfinity router are the “power” light and the “Online” light. What is this? But both of these should not be blinking or dull. Instead, they should be solid white.

Why is my router not connecting to the internet?

the first thing you’ll want to do is try and restart your router. Sometimes, routers just seem to need to be rebooted occasionally to keep working well. It is quick and easy to reboot your router. Usually, you just unplug the power cable, give it a couple of seconds, and then plug it back in.

Why does Xfinity have so many outages?

Fiber Cuts
The fiber cables used by Comcast for their network centers and servers most times become troublesome for the users. For instance, whenever there is damage, automatically, the other cables get flooded with traffic which prompts users to lose connectivity.

How do I reset my Comcast modem?

Open the Xfinity My Account app (available on Apple and Android devices). Scroll down and select the Internet tile. Select your modem, then select Restart this device (which can take up to seven minutes).

Why is my cable and wifi not working?

Restarting your modem and router should be the first thing you do when encountering an internet signal issue. Don’t skip this step! This is almost always what tech support will ask you to try first, as it often solves the problem. To restart your equipment, unplug the power cable for 60 seconds and plug it back in.

Why does my Xfinity Wifi say no internet?

Why is my WiFi connected but no Internet?

What lights should be blinking on my Xfinity router? The lights you want on your Xfinity router are the “power” light and the “Online” light. But both of these should not be blinking or dull. Instead, they should be solid white.

How do I fix Error 14 on Comcast?

Solution Code
To resolve this issue, you may need to restart your TV Box. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you – chat with us online or call us to speak with a Comcast representative.

Does Xfinity have a customer service phone number?

1-800-XFINITY
Service Problems

What happens when I press the WPS button on my router?

Press the WPS button on your router to turn on the discovery of new devices. Then, go to your device and select the network you want to connect to. The device is automatically connected to the wireless network without having to enter the network password.

What do you do when your Xfinity TV says no signal?

NO SIGNAL on your TV – How to FIX IT! – COMCAST XFINITY – YouTube

How long do routers last?

five years
Upgrading your router periodically makes sure you get to take advantage of improvements to wireless speeds, efficiency, range, and network security. Every five years is a good timeline to replace (or at least consider replacing) your old home networking equipment.

Should my Wi-Fi light be blinking?

A flashing light on the router indicates that your router is ready for you to use. When the router establishes a stable connection, the blinking stops, and a solid green router light comes on. If your router’s light blinks black, you need to ensure that the power cord is not warped, as it may cause connection issues.

What color should Xfinity modem be?

White Light
Ideal light activity: White steady light, post-activation, is the modem’s steady-state. This shows that the modem is in a perfect state and ready to start working. The Problem, Possible Cause, and Solution: If the Xfinity white light blinks, the modem is expected to be inactive.

What does error code RDK 03036 mean?

Video error messages are a result of occasional system and account issues.

What does Xfinity error code RDK 03004 mean?

A bad internet network can make you experience Comcast error code RDK- 03004. It can also happen when there is a loose connection somewhere between the hardware and the system itself.

How do I talk to a human at Xfinity?

How can I speak to a live agent at Xfinity?

How to Get a Live Rep With Comcast Customer Service

1. Call Comcast at (800) 266-2278.
2. Push “#” when given the choice of automated menu options.
3. Choose the department in which you want to speak to a live representative.
4. Wait patiently on hold while the system connects you with a live rep.

What does resetting WPS do?

That’s just a manual reset button. It will cause the router to reset and redownload the settings.

Should I have WPS on or off?

You should turn off WPS to keep your WiFi network secure. When WPS is enabled, it is easier for hackers to break into your network. WPS makes it easier for you to add devices onto your network, which means it’s also easier for others to get in, too.

Why is my internet not working even though it’s connected?

Sometimes internet connection may fail due to simple things like a loose or unplugged network cable, modem, or router. If you’re on a wireless network, your computer’s wireless network interface card might be turned off.