Does eBay refund undelivered packages?
If your item hasn’t arrived, you’re protected by the eBay Money Back Guarantee and can ask the seller for a refund. Some sellers may also be able to send you out a replacement item, if they have one.
What happens when insufficient address eBay?
If the buyer is cooperative just ship it to them again when you get it back. If they open an item not received case there is documentation that the package was shipped, it was undeliverable and you got it back so you sent it again.
How do I fix my address on eBay?
You can also review, add, or update your addresses at any time in My eBay:
- Go to Addresses – opens in new window or tab.
- Select Edit next to Shipping address.
- Select Edit next to the address you’d like to change.
- Update your address and select Save.
Can I change my shipping address on eBay after paying?
If you need to change the shipping address or shipping service for an item you bought, you’ll have to contact the seller before they send the package. You may need to ask the seller to cancel the order and buy the item again with the correct details.
Does eBay protect seller if package is lost?
The only protection you’d have against loss is the insurance that is automatically included if you purchase Priority Mail postage (whether through eBay or elsewhere). You’d file a claim for a lost package online at usps.com.
How do I speak to someone at eBay?
Ebay Customer Service Contacts
- Ebay Email Support. https://www.ebay.com/help/home.
- Ebay Live Chat Support. Live Chat Button on Website.
- Ebay Call Center Support. 1-866-961-9253.
- Ebay Knowledge Base. https://developer.ebay.com/support/kb.
Why does my package say insufficient address?
What Does “Insufficient Address” Mean? The message “Insufficient Address” means that some crucial information has been missed off the address label of your parcel. This may be because your parcel’s label has got smudged or damaged, or because it was not written correctly in the first place.
How can I contact eBay customer service?
Does eBay buyer see seller’s address?
Only your user ID is given, besides the city you have registered with. The other info is general about your account, when you registered and things any member who has your user ID can find. Your name is not given, no specific address, or other contact info is available until you actually buy from the seller.
What happens if you put the wrong address on an online order?
Contact your local post office
Contact the destination local post office before the shipment arrives. They can help you intercept the item and return it to the sender. This works well if you are shipping within the United States. But be ready to tender proof of identification and previous address.
Can an eBay item be sent to a different address?
When you’re buying an item, we’ll automatically enter your primary address in the Post to field at checkout. If it’s incorrect, or if you want the item sent to a different address, select Change. You can then edit the address, select a different address, or add a new address.
Who is responsible for a lost package eBay?
Under eBay’s Money Back Guarantee rules, sellers must take responsibility for missing items unless tracking information proves that the item was delivered correctly. If a seller does not refund a buyer when required, eBay will forcibly take the funds to resolve the situation.
Who is responsible if eBay package is stolen?
If a package is stolen after delivery, neither Ebay, FedEx or the seller is responsible. You can file mail theft and a police report and file a claim with your home owners/renters insurance.
Is eBay open 24 hours a day?
Sign in to your eBay account if you have one. Go to eBay’s Call Us page during eBay’s business hours (5:00 AM to 10:00 PM Pacific Time).
Who owns eBay?
Pierre Omidyar Owns eBay Company
He has invested over $1.5 billion in impact investments and nonprofits that address global issues through his Omidyar Network, which he founded in 2004.
Can I pick up undeliverable mail?
Unfortunately mail cannot be picked up before it’s delivered. The United States Postal Service system is set up to deliver mail, it is not able to retain mail so that you can come in and pick it up.
What happens if speed post is not delivered due to insufficient address?
Ans-If parcel is not delivered to recipient then the parcel will keep at Speed post office for 18 days. If item isn’t delivered delivered and full postage was not paid then the mail will keep at Speed post office for 18 days.
How do I speak to a live person at eBay?
It is still possible to contact eBay and talk to a customer representative. Search “contact eBay,” and you will find a telephone number for customer service: 1-866-540-3229. According to some accounts, the wait time for this number is typically three minutes.
How do I talk to a live agent on eBay?
Ebay Customer Service Contacts
- Ebay Email Support. https://www.ebay.com/help/home.
- Ebay Live Chat Support. Live Chat Button on Website.
- Ebay Call Center Support. 1-866-961-9253.
- Ebay Knowledge Base. https://developer.ebay.com/support/kb.
- Ebay Forum. N/A.
Should you give address on eBay?
Your item needs a return address in case anything happens to your item or if there’s a problem with clients address.
Can an eBay seller steal your credit card number?
Beware the scammers on eBay or they may steal your credit card detail. … without you even noticing your money is gone! It’s easier for e-sellers to fall prey to cybercriminals than you may think.
Will a payment go through if the billing address is wrong?
Never change your billing address to a different one, or payment will not go through. For security reasons the bank will not recognize the address that the bank card is trying to make a payment with and thus reject it.
What if customer has wrong address?
Contact the destination local post office before the shipment arrives. They can help you intercept the item and return it to the sender. This works well if you are shipping within the United States. But be ready to tender proof of identification and previous address.
Can I refuse to cancel eBay order?
Can an eBay seller refuse to cancel an order? Yes. If the seller denies your request, you have to wait until your item arrives to request returning the item for a refund. EBay says it encourages sellers to grant cancellation requests if they have yet to ship the item.
Can shipping address different billing address?
Your billing address is often the same as your shipping address, but they may be different they may be different if you’ve moved recently or used a post office box. Here’s how to verify your billing address: Your credit card statements show your billing address if you receive the statements by postal mail.