How can I contact eBay by phone?
Search “contact eBay,” and you will find a telephone number for customer service: 1-866-540-3229.
How do I talk to someone at eBay?
To contact us:
- Click Help & Contact at the top of most pages.
- You may be asked to sign in.
- Select the topic that best matches your issue from the menu.
- We’ll show a quick way to resolve your issue yourself, or we’ll show you the best way to contact us and when we’re available.
Is eBay open 24 hours?
Sign in to your eBay account if you have one. Go to eBay’s Call Us page during eBay’s business hours (5:00 AM to 10:00 PM Pacific Time).
How do I contact eBay about a refund?
Report an item that hasn’t arrived through My eBay
- Go to Purchase history – opens in new window or tab.
- Select More actions beside your item and then I didn’t receive it.
- Tick the box beside I want a refund or I want the item.
- You have the option of adding a message to the seller.
- Select Send request.
Is eBay open 24 hours a day?
Does eBay have live chat?
Live Chat. Perhaps the easiest way to actually make contact with a person in the eBay customer service department is to use the live chat feature — which, again, is currently available as of this writing. However, the live chat option isn’t immediately visible upon first visiting eBay.com.
How do I raise a dispute on eBay?
Go to Seller Hub and open the Requests and disputes tab. Select See details next to the request. Select Report problem or Ask eBay to step in and help, and follow the instructions from there.
Does eBay have a live chat?
Will eBay refund my money?
You’re eligible for the eBay Money Back Guarantee when you contact the seller within 30 days of actual or estimated delivery date of the item. What happens when I ask eBay to step in? If you haven’t received an item, we usually refund your money immediately via PayPal.
Is eBay closed on Sundays?
We are closed on weekends.
How do I ask for a refund on eBay?
How to ask us to step in. Find the item in your Purchase History – opens in new window or tab. Select See request details (if your item didn’t arrive) or See return details (if you’re trying to return an item). Select Ask eBay to step in.
How do I resolve a problem on eBay?
eBay Resolution Centre: Learn how to resolve issues with buyers – YouTube
Will eBay refund money if scammed?
eBay Money Back Guarantee covers most transactions on eBay. It means buyers can get their money back if an item didn’t arrive, is faulty or damaged, or doesn’t match the listing.
How do I go live on eBay?
Go to My eBay > Account > Site Preferences. Under “Selling Preferences,” click “Show” next to Sell Your Item form and listings. Click “Edit” next to “Use the out-of-stock option” Select the checkbox, then click “Apply”
How do I contact eBay for a refund?
Will eBay refund me if I get scammed?
What happens if eBay seller doesn’t refund?
When the seller doesn’t fulfil their return policy. If the listing states that the seller offers returns, the buyer may return the item for any reason, including if they change their mind about the item (“remorse” returns).
How do I open a case with eBay?
- Go to Seller Hub – opens in new window or tab and open the Returns – opens in new window or tab or the Requests and disputes – opens in new window or tab tab.
- Select See details next to the request.
- If you want us to help, select Report problem or Ask eBay to step in and help, and follow the instructions from there.
How do I get to eBay resolution Centre?
eBay’s Resolution Centre is a communication tool that can be found within the My Account section of eBay (last option on the left navigation menu). Its purpose is to help buyers and sellers track, manage, resolve, or close any existing disputes.
Can I get my money back if I get scammed?
If you’ve bought something from a scammer
If you’ve paid for something you haven’t received, you might be able to get your money back. Your card provider can ask the seller’s bank to refund the money. This is known as the ‘chargeback scheme’. If you paid by debit card, you can use chargeback however much you paid.
Can eBay take money out of my bank account?
In other words, if you agreed to managed payments (not like there was even an option), Ebay will hold your bank account information hostage ad infinitum. It cannot be removed – only replaced by ANOTHER bank. This happens even if you have NO payments pending.
What is eBay Live?
eBay today announces the launch of eBay Live, a dedicated shopping platform that gives people a new way to browse and buy products in a live, interactive environment. The new beta technology combines entertainment with instant purchasing on one of the world’s largest marketplaces.
What is eBay time?
Official eBay Time is the time at eBay headquarters in San Jose, California in the United States. If you find a reference to eBay Time, you can use this page to calculate the time in your area.
How do I escalate a dispute on eBay?
A Return request can be escalated by the buyer or seller using the POST /post-order/v2/return/{returnId}/escalate call. You must provide a return reason in the call. If the call is successful at escalating the Return request, a case ID is returned in the HTTP Status page.
What to do if I’m scammed?
Report the scam to the FTC online, or by phone at 1-877-382-4357 (9:00 AM – 8:00 PM, ET). The FTC accepts complaints about most scams, including these popular ones: Phone calls. Emails.