How do I contact Apple service?

How do I contact Apple service?

Product and Services Support

  1. U.S. technical support: (800) APL–CARE (800–275–2273)
  2. See all worldwide support telephone numbers.
  3. Contact a mobile carrier.
  4. Make a reservation at an Apple Retail Store Genius Bar.
  5. Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.

How do I cancel a service request on Apple?

Best of luck. Contact Apple using if you are in a country that supports it or call the appropriate phone number on this page. You can cancel your service call (I presume you are talking about an onsite service call – the repair guy coming to you) that way.

How do I send Apple products for repair?

Apple Repair

  1. Send your product to Apple. Online or over the phone, we’ll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment.
  2. Find an Apple Authorized Service Provider.
  3. Visit a Genius at an Apple Store.

How do I make an Apple appointment on my iPhone?

A: The best way to get Genius Support is to make an appointment before visiting the store. Go to to schedule an appointment. To change your Genius Support appointment, you can also go to or use the link provided in your confirmation email.

Is Apple tech support free?

Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law. Apple Watch Edition and Apple Watch Hermès come with 2 years of complimentary support.

Does Apple have a live chat?

If you need help, Apple provides support for its products and services in many ways. One of them is live chat support. Live chat allows you to use instant / live (real-time) messaging to contact Apple’s support team via its website. Apple’s live chat offers faster response times, much faster than emails.

Why is Apple taking money from my account?

You purchased it from the app store (or subscribed to a service) and forgot you did. Someone you share your phone with purchased it from the app store. Someone you share your Apple ID with purchased it from the app store. If you have a family sharing plan, someone in your family purchased it from the app store.

Why would Apple cancel a repair?

If there are any signs of damage (dents, major scratches etc) the technicians can claim that is repair is not under warranty and will cancel the repair.

How long does an Apple repair take?

However, some problems may be more complex and require being sent on to an Apple Repair Centre, in which case it should take from 6-8 days. Apple advises that iPhone repairs take between 6-8 days if you send your iPhone to an Apple Repair Centre, for example.

How do I file a claim with Apple?

By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase)

Can I show up to the Apple Store without an appointment?

Most Apple Stores are now fully open and to buy an accessory, you don’t need an appointment.

Do you have to book an appointment for Apple Store?

You don’t. There is no way to make appointments for shopping, nor do you need to make one. Appointments are only for service. Just go to a store, and tell them you want to buy something.

How much does Apple technical support cost?

As for pricing, Apple will charge a fee of $19 for a single incident of basic tech support and troubleshooting. There will, however, be an option for users to request an exception on the fee.

Does Apple charge for service?

Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. If you go to another service provider, they can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose.

Does Apple have a 24 hour support line?

Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.

How do I contact Apple about unauthorized charges?

Sign in to Tap or click “I’d like to,” then choose “Request a refund.” Choose the reason why you want a refund, then choose Next. Choose the app, subscription, or other item, then choose Submit.

How do I contact Apple about unknown charges?

Report an unknown transaction or dispute a charge

  1. On your iPhone, open the Wallet app and tap Apple Card.
  2. Scroll down and tap the transaction that you want to report.
  3. Tap the transaction again, then tap Report an Issue.
  4. Choose the type of issue that you want to report.

How long is Apple warranty?

Apple Two (2) Year Limited Warranty

International Support Information
Authorized Distributors
Apple Authorized Service Providers
Apple Retail Store

How long does screen repair take at Apple?

How long does iPhone screen repair most shops require 30 minutes to an hour from the time they begin working on your problem, depending on the individual circumstances of your problem. If the part is in stock, Apple will normally hold your phone for 3–4 hours.

Why does Apple repair take so long?

If the repair shop is performing the repair in their own repair shop, then it may take several days before they receive the replacement part from Apple. Some Apple repairs for our organization are taking several days longer than usual. The pandemic has caused lots of component shortages in all areas.

How much will the Apple settlement pay?

That settlement was given approval in April and eligible members of the class are now being notified of their payments. The lawsuit is paying out between $63 million and $68 million to customers, with the remaining amount going to the lawyers.

How long does an AppleCare claim take?

Answer: A: It can take two or three days or sometimes longer. If it hasn’t completed in a week or so, call Apple tech support, ask to speak with someone in AppleCare plan administration, and inquire. Regards.

Is Genius Bar free?

They offer personal support when customers have problems or questions relating to their Apple products. Most services carried out at the Genius Bar are free. Non-warranty service (which is paid for by the customer when repairs are complete) is also routinely performed.

Does Apple support free?

How much complimentary support do I get? Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law.

Is chatting with Apple support free?

You can contact Apple Customer support by downloading the Apple Support app from the Apple App Store. This free app lets you call or chat with a real person, find the nearest Apple Store location, and get step-by-step guides on how to fix the issue yourself.

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