How do I send a message to Nintendo support?
Nintendo Customer Service Contacts
- Nintendo Email Support. N/A.
- Nintendo Live Chat Support. Live Chat Button on Website.
- Nintendo Call Center Support. 1-800-255-3700.
- Nintendo Knowledge Base. N/A.
- Nintendo Forum. https://support.nintendo.com/nin-nav-en/hubs-forums/
Can I text Nintendo?
It’s Not a Texting Console
There is no way to send a text message on the Nintendo Switch. You can play online games with your friends, invite them to your games and accept their invitations. But you can’t exchange text messages. The Switch isn’t a console made with texting in mind.
What is Nintendo Switch customer service number?
(800) 255-3700
If you wish to get your game repaired or replaced and your game was made directly by Nintendo, please call (800) 255-3700 to discuss the available options.
Can you get your money back from Nintendo online?
Per the Nintendo Switch Online Terms of Service, we cannot offer refunds or credits for remaining time left on your membership.
How do I contact Nintendo support team?
You may need only simple instructions to correct a problem with your product. Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer. Hours of operation are 6 a.m. to 7 p.m., Pacific Time, Monday – Sunday (times subject to change).
Does Nintendo have good customer service?
Nintendo’s customer-support website is remarkably clean and easy to use. When you first fire it up, you’ll see big icons for common help cases, such as repairs and digital purchases, as well as for specific consoles, such as the Switch, 3DS and NES Classic.
Can you chat online with Nintendo Switch?
On the Nintendo Switch, start the game mode (multiplayer) that supports voice chat. On the smart device, select Start after receiving the prompt asking, Start voice chat? As you play online, other players using the Nintendo Switch Online app will join the voice chat lobby as they join your online game.
Is there a texting app for Nintendo Switch?
NookLink is an application within the Nintendo Switch Online app for iOS and Android smartphones. It’s got a number of different features, but the most useful one — for me, at least — is the chat functionality. You can use NookLink to chat through voice or text, and it’s a lot more capable than the in-game keyboard.
How long does Nintendo support take?
We will provide a response within 45 days from the date the request is submitted, unless we need more time, in which case we will notify you and/or the agent. If we are unable to process the request, we will explain the reason in our response.
How do I get a refund from Nintendo?
Unfortunately, Nintendo doesn’t allow you to refund digital games that you haven’t pre-ordered, even if you purchased the game or DLC by mistake. Nintendo’s official policy is that you need to be more careful and should read online reviews ahead of buying something.
How do I get a refund on switch online membership?
Unfortunately, it is not possible to get a refund on your Nintendo Online subscription. Nintendo does not offer refunds or credit for the remaining time left in the final billing period after you cancel.
How do I cancel a Nintendo online payment?
Cancelling from your Switch console
- Scroll down to Nintendo Switch Online.
- Select Turn Off Automatic Renewal. To cancel, you’ll need to do this up to 48 hours before the end of the trial or current billing period to avoid getting charged for another month or year.
Why Is My Nintendo Account suspended?
Nintendo Switch accounts can be suspended for violations of Nintendo’s code of conduct or due to suspicious credit card activity. You can contact Nintendo Switch customer support to unsuspend your account. Account suspension prevents you from downloading games, playing, or transacting online.
How long does it take for Nintendo to respond?
Does Nintendo respond to emails?
We will respond to your email as soon as possible. If your email account has a restriction for SPAM, please update your account to accept email from [email protected].
How do I reach Nintendo customer support?
Try our website at support.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than going to your retailer.
Does Nintendo Switch have a messaging app?
What is NookLink?
NookLink is a service in the Nintendo Switch Online app that allows you to use custom design QR codes from earlier Animal Crossing titles, use your keyboard to chat with other players, and see information about your Best Friends in the game. A Nintendo Switch Online membership is required to use NookLink.
How do I contact Nintendo directly?
How long does it take Nintendo to email back?
Emails usually arrive within 1-2 hours. Check your spam/junk email folder to see if the email is there. Make sure there are no filters in your email account that may be blocking emails from @accounts.nintendo.com. Check your Nintendo Account profile settings to verify the email address.
Can you return online games?
Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren’t returnable unless the offer for applicable law states that you’re eligible for a refund.
How do I cancel a Nintendo eShop purchase?
From the Nintendo Switch HOME Menu, open Nintendo eShop and select the user that placed the pre-order. Select your user icon in the upper-right corner to access your Account Information. Scroll down to Your Pre-Orders to view the pre-orders you have placed. Select Cancel next to the pre-ordered game you wish to cancel.
How do I stop a Nintendo switch payment?
How to cancel Nintendo subscription in easy steps
- Open the Nintendo eShop app on your Switch.
- Go to ‘Nintendo Switch Online’.
- Click your profile image in the top right corner.
- Select ‘Nintendo Switch Online’ from the left panel.
- Click on ‘Terminate Automatic Renewal’.
- Select ‘Terminate’ once more to confirm.
How do I turn off automatic renewal?
To terminate automatic renewal
Select the account you want to use. Tap the picture of your icon in the upper-right corner to access your Account Information. Highlight “Nintendo Switch Online” on the left side of the screen. Select “Terminate Automatic Renewal” and then select “Terminate” again.
How do I contact Nintendo?
(800) 255-3700Nintendo / Customer service