How do you contact HBO?
If you have questions about HBO NOW, please visit help.hbonow.com. If you have questions about HBO GO, please visit help.hbogo.com. If you have questions about closed captions, please contact us at [email protected].
How do I email HBO?
You can contact their support by writing an email to [email protected].
What is HBO Max’s phone number?
HBO Max auto-renews after 2 months at then prevailing rate (currently $14.99/mo.), unless you call 800.531. 5000 to change or cancel.
How do I report a problem to HBO Max?
Call customer service at the toll-free number: (855) 942-6669.
How do I cancel my HBO subscription?
On your phone or tablet, do the following:
- Open HBO Max and then tap your profile (upper right). Can’t sign in?
- Tap the Settings icon. and then tap or scroll to Subscription.
- Tap Manage Subscription.
- Tap Cancel Subscription.
- Confirm your cancellation and take note of your expiration date.
How do I get a refund from HBO?
Can I get a refund?
- Phone or tablet: Tap the Profile icon (bottom edge on phones, left edge on tablets), and then the Settings icon (upper left). Choose Subscription.
- TV device: Choose your profile (upper left), then choose Account.
- Computer: Choose your profile (upper right), then choose Subscription.
Who do I call to cancel HBO Max?
(855) 942-6669
The phone number for HBO Max customer service is (855) 942-6669.
Does HBO Max have the call?
Watch The Call – Stream Movies | HBO Max.
Is it easy to cancel HBO NOW?
You can easily cancel your HBO NOW streaming service if you have a direct subscription from the provider. If you have a HBO NOW subscription through a third-party platform, like Amazon, the process for cancelling your subscription will differ depending on the third-party.
Can you cancel HBO at any time?
Your HBO Max subscription will auto-renew until you cancel it. Cancel 1-2 days before your next billing cycle starts (this varies by provider). When you cancel your subscription, you can continue streaming until the end of your billing period.
Can I cancel HBO and get my money back?
WarnerMedia Direct, LLC: There is a no refund policy for subscriptions billed directly through WarnerMedia.
Is it hard to cancel HBO Max?
If you can cancel the subscription directly from the HBO Max app, you’ll see a button marked “Manage Subscription.” Click it, and then select “Cancel Subscription.” Confirm this is really what you want to do, and your subscription will be cancelled.
How do I email HBO Max?
How to get HBO Max customer service via the web and email. You can also get answers from HBO Max’s online customer support database, which is located here (opens in new tab), and you can also email them at [email protected].
How do I stop my HBO subscription?
How do I cancel my HBO now subscription?
In the app
- Open the HBO Now app.
- Click the menu in the top right corner.
- Go to ‘Settings’ at the bottom of the drop-down list.
- Click on ‘Billing Information’.
- Click on ‘Cancel Subscription’.
- Disable the auto-renew switch.
- Confirm the change.
How do I end my subscription to HBO?
Once you’re logged in, click your profile icon (top-right). On the following screen, click Billing Information, then click Manage Subscription. Click Cancel Subscription. If you don’t have the Manage Subscription option, click Learn More to be taken to a list of HBO service providers.
How can I get my money back from HBO?
You can cancel the service at any time, but each month that has been paid will remain active until the end of the pay period, according to HBO’s guide on subscription fees. From these guidelines, it appears HBO Max won’t automatically offer a refund if you cancel after your plan has already renewed for the month.
How do I stop paying for HBO Max?
On your computer, do the following:
- Go to HBOMax.com on your computer and sign in (if needed). Can’t sign in?
- Choose your profile (upper right), then choose Settings, and find Subscription.
- Choose Manage Subscription.
- Choose Cancel Subscription.
- Confirm your cancellation and take note of your expiration date.
Can you cancel HBO Max at any time?
How do you cancel a subscription?
Manage your subscriptions on Google Play
- On your Android device, go to your subscriptions in Google Play.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions.
How do I get my money back from a subscription?
Explore refund request options
- Go to play.google.com.
- At the top right, click your profile icon.
- Select Payments & subscriptions.
- Find the order you want to return.
- Select Request a refund or Report a problem.
- Choose the option that describes your situation.
- Complete the form and note that you’d like a refund.
Why is HBO Max still charging me?
If you find more than one email address, then you have multiple HBO Max accounts. To fix this, for each account go to Subscription to find out who’s billing you (see Who’s billing me?). Once you know who’s billing you, you can decide which subscription you want to cancel (see How do I cancel?).
Is it easy to cancel HBO Max?
How to Cancel HBO Max on iOS and Android. If you don’t have access to a laptop or computer at the moment, you can also cancel your HBO Max subscription on your Android or iOS phone, or on an iPad. No matter which of these devices you can use, all you need is the HBO Max app and you can easily terminate the subscription …
How do I cancel my HBO Max subscription?
On the Android phone or tablet where you subscribed to HBO Max, open the Play Store app. At the top right, tap your profile icon. Tap Payments & subscriptions and then Subscriptions. Tap HBO Max in your list of subscriptions, and then Cancel subscription.
Can I cancel HBO Max anytime?
You can cancel an HBO Max subscription at any time through the mobile app or website. Depending upon how you set up your HBO Max subscription, you may need to log into another service to complete the cancellation. HBO Max costs $14.99 per month, after a weeklong free trial.