Is Viagogo an Authorised ticket agent?

Is Viagogo an Authorised ticket agent?

By working with the Premier League clubs to obtain official authorisation, Viagogo is permitted to resell tickets to the clubs with which it works.

Can you get a refund with Viagogo?

Per viagogo’s guarantee, buyers are entitled to a full refund if an event is cancelled.

Why do my Viagogo tickets have a different name on them?

Why do my tickets have someone else’s name on them? viagogo allows third party sellers, including individuals, to sell tickets on its platform. In some instances the original purchaser’s name may be printed on your tickets.

What does FV mean on viagogo?

Face value is the expression used to refer to the price printed on the “face” of the ticket, i.e. the price it is sold for on the primary market.

How do you know if concert tickets are real?

If you’re worried that the tickets you’ve purchased are fake, an easy way to check is to call the box office and ask them to verify. You can do this as soon as you have the tickets in hand or online. “Especially if you’re giving them as gifts, you want to check them out ahead of time,” Hutt said.

How do I use Viagogo?


  1. Select the event and tickets that you would like to buy, and then click on the “Buy” button.
  2. In the “Review” section, click on the “Gift Voucher” link and enter the voucher code into the box.
  3. Click “Redeem Voucher”: the voucher amount will be automatically deducted from the price.

How do I claim against viagogo?

  1. Know your rights & collect evidence.
  2. Contact Viagogo immediately – raise a complaint & request a full refund.
  3. Contact @viagogo over social media.
  4. Contact your bank or credit card company asap.
  5. If you think you’ve been a victim of fraud or criminality.
  6. Contact Citizens Advice.
  7. Persevere.
  8. Do not re-list your ticket!

How can I verify my tickets are real?

If you’re worried that the tickets you’ve purchased are fake, an easy way to check is to call the box office and ask them to verify. You can do this as soon as you have the tickets in hand or online.

Can someone else get in with tickets that have my name on them?

Can someone else get in with tickets that have my name on them? Yup, including the tickets you print at home that show your name. Just hand them the tickets and they’ll get in no problem. You can also look for a Transfer button on your order in My Account to see if Ticket Transfer is available.

How do I cancel a sale on Viagogo?

It’s not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. If you cannot use the tickets you purchased and there is still time before the event date, we advise you to re-list them by clicking on the “Sell” link on the event that you have tickets for.

How do I download my e ticket viagogo?

How do I download my e-tickets? When your tickets are ready to download, you will receive an email from us with the link to download them. After clicking on the link, you can view the tickets and print them or download and save them as a PDF. Please note that only one copy of the barcode will be accepted at the venue.

How can I get tickets without getting scammed?


  1. Buy tickets at the venue box office.
  2. Buy tickets from authorized brokers and third party sellers, with verified contact information.
  3. Verify that the seller has a real physical addresses and phone numbers.
  4. Check the actual web address of the resale ticket seller.
  5. Search for negative reviews about the seller.

Can Ticketmaster verify that my ticket is legitimate?

How do I check if my tickets are valid or authentic? We can’t verify tickets bought from a 3rd party. The only way to know your tickets are authentic, is to buy Ticketmaster “Verified Tickets” directly from Ticketmaster or Live Nation, or get them at the venue box office. These tickets will always be 100% authentic.

How do I pay with a voucher on viagogo?

How does Viagogo make money?

Viagogo has grown rapidly, exploiting huge demand for live events by providing a marketplace for people to resell tickets – often at a hefty mark-up – and taking a commission.

What is viagogo website?

We’re the world’s largest secondary marketplace for tickets to live events. Theatre.

Is it illegal to resell tickets on StubHub?

There is no federal law regarding ticket scalping in the United States, and StubHub encourages sellers to adhere to local state regulations in its terms of service. Those state laws vary a great deal, and they’re often only loosely enforced or haven’t been updated for years.

Is there an app to check if tickets are real?

BarcodeChecker is a software to scan and check barcode tickets for your event. Scan the tickets with simple PCs or laptops with barcode scanners or webcams, Android smartphones, or iPhones. The admission tickets are scanned at the door and their barcodes are checked for validity.

Can you buy tickets for someone else?

Buying a plane ticket for someone else is easy. All you need to do is make sure that you have the passenger information listed exactly as it is on their ID (driver’s license, government-issued identification card, or passport). You can use any form of payment – even if it is not tied to the passenger.

How do I send an E ticket to a friend?

You may forward the original e-ticket email to your friend, or you may send them a copy of the PDF attachment. As long as your friend is able to display the QR code on their e-ticket, they are good to go!

What percentage do viagogo take?

Buyers should always use a credit card to make a purchase

Outfits such as Viagogo and StubHub can charge buyers a 15 per cent fee on top of the ticket price, which may well be inflated. Sellers also often get a raw deal, typically seeing 10 per cent of the purchase price taken as commission by the website.

Can you print e tickets from Ticketmaster?

You can print your e-tickets in Pdf (Adobe Acrobat Reader) format after payment and validation of your order. Your e-tickets are attached to the order confirmation email. They are also available at any time after your order in your order history, in the My account section.

How do you know if tickets are fake?

Here are some features that can help you tell if your ticket is fake:

  1. Look at the spelling of each word.
  2. Real tickets have a valid website link related to the event.
  3. Look at the dates on your ticket.
  4. Genuine Ticketmaster tickets are printed on both the front and back.
  5. The quality of paper in real and fake tickets vary.

Can people send fake tickets through Ticketmaster?

Ticketmaster SafeTix are encrypted mobile tickets built with leading-edge technology, developed with you in mind, and come standard with powerful fraud and counterfeit protection.

How do I use viagogo?

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