What do you do as a holiday rep?
Tour or holiday representatives are responsible for looking after groups of holidaymakers on package holidays, often at international destinations. They make sure that everything runs smoothly, handling any complaints and resolving problems.
How do I become a good holiday rep?
If you are looking to find a secure job working abroad, you may want to consider becoming a holiday rep.
…
Skills Required:
- Great communication skills.
- be able to demonstrate outstanding customer service.
- Good team working ability.
- Leadership skills.
- Punctuality & good timekeeping.
How old are holiday reps?
18 plus
There are no set requirements to become a holiday rep but many tour operators are looking for four GCSEs (grade C or above) and experience working in customer care. You also need to be aged 18 plus (sometimes this can be 21 and over). …will find themselves a step ahead of the rest.
Why do I want to work for TUI?
DEVELOPMENT OPPORTUNITIES. TUI makes personal development accessible to all employees with a range of blended learning options that provides our staff with the tools they’ll need to nurture talent, provide leadership, develop their professional skills and create a more effective organisation.
What skills does a holiday rep need?
Skills
- communication skills (both oral and written)
- an outgoing, confident and energetic personality.
- stamina and enthusiasm.
- presenting, listening and negotiation skills.
- a commitment to high levels of customer service.
- good business awareness and selling skills.
- teamworking ability and leadership skills.
What is a holiday rep called?
Alternative titles for this job include Holiday rep, customer services rep, overseas rep. Resort representatives look after holidaymakers during their stay.
What does a villa rep do?
That means offering out-of-hours emergency contact, carrying out regular service visits to our villas, handling requests and complaints effectively and keeping in regular contact with villa owners.
What do holiday reps do in winter?
A holiday representative, or rep, is responsible for looking after groups of clients on package holidays at resorts. Your main priority is to ensure that clients enjoy their holiday and that everything runs as smoothly as possible for them.
Is TUI training paid?
Not at all! One of the biggest benefits of doing an apprenticeship with us is that you don’t have to pay any training costs.
How long is TUI interview?
about 45 minutes
TUI Interview
As part of the TUI application process, you should participate at least in one interview. The interview usually lasts about 45 minutes.
What is a villa rep?
What do resort reps do?
A resort representative looks after groups of holidaymakers, usually abroad, dealing with problems, selling trips and organising activities. They are also called holiday reps.
How long do holiday reps go away for?
Holiday representatives can be away from home for months at a time. Often, they work two seasons back-to-back before returning home for a break. It may be necessary to move resorts every season, so there may not be consistency with the location.
What skills do you need to be a resort rep?
Helpful to have
- Qualifications and experience in leisure or travel and tourism such as Skills for Work Travel and Tourism (SCQF level 4/5)
- A working knowledge of a foreign language is an advantage.
- Experience of dealing with people or younger children is helpful.
Do TUI reps get commission?
Tui travel who owns Thomson & First Choice etc, had with established travel agents a agreement, where the agent received 10% to 12%, but new members (travel agents) could receive various levels of commision, putting some on 7%.
Do you get discount working for TUI?
TUI Travel is to launch a new concession scheme offering discounted package holidays and flights for the 19,000 staff working in its UK and Ireland division in April.
How much is TUI staff discount?
They will be able to redeem this against 70%, 50% or 25% of the total price of a holiday. Staff in the company’s retail division, as well as those based overseas, who are either new joiners or who are former First Choice employees will be entitled to discounts of between £300 and £1,000 depending on length of service.
What should I expect at a TUI interview?
Interview questions at TUI Group
- 10 frequent non-technical questions at TUI Group:
- Tell me about a time when you’ve resolved a problem for a frustrated customertop question.
- Tell me about yourself.
- Tell me about a stressful situation and how you dealt with it.
- Describe a time you went above and beyond for a customer.
Do TUI staff get friends and family discount?
Employee Comments
A small discount off holidays for friends and families. A massive discount on ‘late’ seats on the airline for crew and family/friends travelling with.