How do I access my eBay messages?
Accessing My Messages
Located conveniently in My eBay, members can find the My Messages link on the left hand side as well as My Messages section within My Summary . Members can also reach My Messages from reminders that appear in My eBay at A Glance. Alternatively, members can go directly to messages.ebay.com.
Why can’t I access my eBay messages?
Try restarting you device, or signing out of your account and signing back in. If that does not help, you could try uninstalling the eBay app, restarting your device, and then re-installing the app from the Google Play Store. Restarting should ensure that you get a clean install.
How do I log into my eBay account?
Signing in with your email or username
- Go to our Sign in – opens in new window or tab page.
- Enter your email address or username.
- Select Continue.
- Enter your password.
- Select Sign in.
Why can’t I log into my eBay account?
You’re suddenly “locked out” of your eBay account. If without warning you are suddenly unable to log in to eBay using your username and password, it’s likely that someone else has obtained your username and password and has used them to log into your account and change the password, logging you out.
How long are eBay messages kept?
archiving a My eBay Message removes it from the Inbox and sends it to the Archive folder. There is not a limit to the number of messages that can be in the Archived folder. Messages are kept for 6 months, no matter which folder they are in. After 6 months the messages are deleted.”
Can you message someone on eBay?
You can send a message to another member through eBay Messages. Here’s how it works: Click the user ID of the member you want to email. On the member’s My World page, click Contact member.
How do I find old messages on eBay?
How to Retrieve Deleted eBay Messages
- Log into eBay with your user ID and password.
- Click the “My eBay” link.
- Click on the “Messages” tab.
- Click the menu item titled “Trash.”
- Look for the sender of the correspondence or find the message you need by its subject heading.
Does eBay delete messages?
If you deleted an eBay message, it should appear in your Trash on the eBay Messages Inbox page until the message is about six months old, at which point eBay deletes messages, regardless of location. If eBay deleted the message due to age, I do not think it can be recovered.
How do I recover my eBay account?
Forgot User ID
Ask eBay to send your User ID to your email address. Enter the email address you registered with and click Continue. The email you receive will tell you your user ID and give you a link to reset your password if you need to do so.
How do I get my eBay account back?
If your account was restricted or suspended because of outstanding seller costs or a refund reimbursement, you can make a one-time payment to resolve the issue. When we receive your payment, your account will be reinstated.
Is eBay currently down?
Check all ebay.com outages. Ebay.com is UP and reachable by us. Please check and report on local outages below …
Can you see old eBay messages?
You can always view your eBay Messages by signing in to My eBay and selecting Messages – opens in new window or tab.
How do I recover messages on eBay?
How to Retrieve Deleted eBay Messages
- Log into eBay with your user ID and password.
- Click on the “Messages” tab.
- Check the box within the row that corresponds with the message you want to recover.
- Press the “Forward” button to send a copy of the message to the email address where eBay sends its correspondences.
Can you message a seller on eBay?
Go to the Seller Information section at the top of the listing and select Contact Seller. Choose the topic that best matches your question on the Find answers page. If you can’t find a solution to your question, select Other, then select Contact the seller.
Why can’t I send a message on eBay?
Try a different browser or the eBay app to see if that allows you to send a message. If you are unable to send a message directly from a listing, try going to the seller’s profile or feedback page and using the “Contact” link there to send a message.
What happened to my old eBay account?
If you have not signed in to your account in at least the last couple of years, it is most likely gone — deleted to prevent it from being hijacked. Several years ago there was some sort of breach and eBay required many users to change passwords; if you did not, your account may have been deleted around then.
How do you tell if your eBay account is suspended?
When eBay suspends an account, the seller is usually notified by email. In most cases they will provide details on what you did wrong and how long the suspension will last. Sometimes they’ll even tell you what you need to do to get back selling again! (If you didn’t receive an email, check your messages on My eBay.)
How can I contact eBay customer service?
To contact us:
- Click Help & Contact at the top of most pages.
- You may be asked to sign in.
- Select the topic that best matches your issue from the menu.
- We’ll show a quick way to resolve your issue yourself, or we’ll show you the best way to contact us and when we’re available.
Why is eBay not working on my phone?
You should verify that you are using the latest version of the eBay app (5.41. 1.0), and if not try getting the latest version from the Google Play Store. Some app problems can be solved by reinstalling the eBay app — try uninstalling the eBay app, restarting your device, and then installing the latest version.
What are the problems that eBay is currently facing?
The three big challenges currently facing eBay are: 1) selling via mobile devices, 2) the legal challenges to PayPal, and 3) the prospect of collecting sales tax. eBay’s newest challenge is selling on mobile devices. This initiative allows customers to shop anytime through apps on both mobile and tablet devices.
Can I recover deleted messages on eBay?
Can I access deleted eBay messages?
Why can’t I send a message to someone on eBay?
If the user is no longer registered, you will not be able to send a message, however. You can also try responding the message using a different browser, different browser mode (mobile or desktop), or by using the eBay app.
Why can I not send a message on eBay?
How can I send a message to eBay seller?
Find the item in your Purchase History. Select the More actions dropdown menu and select Contact seller or Contact buyer. Type your message and select Send.