How do I call Optus?

How do I call Optus?

Ask us how on 1800 555 937.

Why is my Optus SIM not working?

This error can be caused by one or more of the following scenarios: The SIM card requires ‘re-seating’ or is faulty. The device has been reported lost / stolen and it’s IMEI has been blocked. The service has been restricted or barred.

How do I setup my Optus 4g WIFI modem?

Set up my modem for internet manually

1. Click Tools.
2. Click Options….
3. Click Profile Management.
4. Click New.
5. Key in the required name for the data connection.
6. Highlight Static.
7. Highlight the field next to “APN”. If you’re an Optus Business customer: Key in yesbusiness.
8. Click Save to save the data connection.

How do I reset my Optus phone?

Press and hold the ‘Power’ button (don’t let go) Let go of the ‘Volume Down’ + ‘Power’ buttons when the screen powers on and displays three android figures. Press the ‘Volume Down’ button to highlight Factory Reset. Press the ‘Power’ button to reset the phone.

How do I activate My Optus bill?

My Optus app

1. Open the My Optus app.
2. Select Billing.
3. Click on Setup direct debit.
4. Choose your preferred payment method.
5. Enter details and click Setup.

What is Optus 1300 number?

WHAT IS A 1300 NUMBER? Similar to a 13 number, except it is a 10-digit number, with a 1300 prefix. The caller from a fixed line phone or standard national mobile phone pays for a local call while you pay timed call charges.

How do I activate my SIM card?

Quick steps: Activating a new SIM

1. Insert the new SIM into your phone, and have the phone turned on.
2. Activate your new SIM card by using its accompanying activation key (this will be included in the package).
3. Use this key to activate the SIM card online.
4. Wait some time, and it should be activated shortly.

How do I know if my SIM card is activated?

The best way to see if the SIM is active would be to insert it into a device which has a compatible SIM card slot. The good news is inserting any older SIM card into a phone will not harm the phone in any way or change any of the settings.

How do I activate my Optus home WiFi?

After you’ve plugged your modem in, please leave it switched on for at least 10 minutes to give it time to set up properly.

1. Click on your web browser and type in newmodem.optus.com.au.
2. Log in with your OptusNet username and password.
3. Follow the prompts to activate your new modem.

How do I activate my Optus mobile broadband SIM?

Activate on the web

Doing it over the internet requires you to go to Optus.com.au/activatesim. Follow the prompts as you would for a regular SIM card. When asked to put in a phone number, use the number of the My Plan Plus plan from with which it will be sharing data.

How do I activate an old Optus phone?

To turn your phone on, hold down the Power key until the phone powers on. It will take a few seconds before the screen lights up.

Why has my Optus phone gone black and white?

Your icons or entire phone screen may turn black and white for many reasons. Two of the most common causes are accessibility settings that alter screen or icon colors, as well as power-saving mode options.

How do I use Optus billing?

What’s My Optus account number?

You can find your service number on your bill, or in My Account and the My Optus app.

How does a 1300 number work?

What is a 1300 number? A 1300 number is an inbound number used as a business phone number. A 1300 number can be answered on a mobile or fixed landline, offering great flexibility over call management by allowing multiple call routing options.

Are 1300 numbers free Optus?

For your customers: • Calls from fixed lines and standard national mobile phones to 1800 numbers* are free of charge. Calls from fixed lines and standard national mobile phones to 13/1300 numbers are charged at their applicable local call rate.

What do I do if my SIM card won’t activate?

Contact your network service provider and make sure the SIM ID on the card matches the SIM ID in your account with the service provider. Insert the SIM after your account has been updated. Restart your phone again and allow the activation process to complete fully.

How do I activate my SIM card on my phone?

Insert your new SIM card into your phone’s SIM slot, close the tray, and turn on your phone. To reset your network, you will need to go into your phone’s settings. For Android, go to Settings & tap Reset or Network Settings. Tap Network Reset and follow the prompts.

What happens if SIM card is not activated?

An inactive SIM card’s information is not accessible via a cellular phone’s menus and you cannot make any calls using a phone containing an inactive SIM. Your cellphone will immediately let you know if the SIM is active or inactive.

Why is my Optus WiFi not working?

Visit Check Network Status > Outages > Fixed Outages to see any known issues with our network in your area. Check your account balance and due date. If it is overdue, your service may be restricted. See Report a payment / restore your service.

How do I activate my nbn modem?

nbn™ FTTC setup guide – YouTube

How do I activate my SIM?

How do I put SIM card in Optus phone?

Take hold of the bottom of the battery and remove it. Place your SIM as illustrated next to the SIM holder. Please note: your mobile phone only supports micro SIMs. Slide your SIM into the SIM holder.

How do I change my phone color back to normal?

How to fix the screen color – YouTube

How do I change my phone from black and white back to color?

Open your device’s Settings app . Select Accessibility. Under “Color and motion,” select Color inversion. Turn on Use color inversion.