How do I contact FedEx?
GoFedEx 1.800. 463.3339. Or use one of these numbers if you need U.S. TDD services, or billing or international support.
How do I contact FedEx about my package not delivered?
How do I dispute a delivery or report it missing? If your package’s tracking status says it was delivered, but your recipient can’t find it, log in to your FedEx account, go to our tracking page, and follow these steps: Enter your tracking number or reference number. Select Manage Delivery, then Report Missing Package.
What’s the 1 800 number for FedEx?
(800) 463-3339FedEx / Customer service
How do I contact FedEx Delivery Manager?
Call customer service at 1.800.
463.3339 and provide the customer service representative your tracking number.
Does FedEx have live support?
Online ChatFedEx / Customer service chat
Why does my FedEx package keep getting delayed?
Several variables can influence how fast your FedEx package arrives at your address. Storms, incorrect shipping addresses, and missing documentation can delay your package which makes FedEx take longer to deliver it.
What happens if FedEx package is not delivered?
It will be held for pickup as early as the same day of your missed delivery attempt. Packages not picked up within 7 days will be returned to the nearest FedEx facility or shipper. Refer to your door tag for the pickup location and availability.
What happens if my FedEx package is delayed?
We offer a money-back guarantee for every U.S. shipment. You may request a refund or credit of your shipping charges if we miss our published (or quoted, as in the case of FedEx SameDay®) delivery time by even 60 seconds. This guarantee applies to all U.S. shipments, commercial and residential, to all 50 states.
Can I sue FedEx for late delivery?
Claims for undelivered or lost shipments must be filed within nine months of the shipment date. You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form.
What do I do if my FedEx package is delayed?
Calling 1.800. GoFedEx (1.800. 463.3339) and say “track my package,” then follow the prompts.
What happens if FedEx doesn’t deliver on time?
How long can a FedEx package be delayed?
How long will they hold it?” We’ll hold your package for up to 7 days for a FedEx Ground® or FedEx Express® shipment before returning it to the shipper.
Why is my FedEx stuck in transit?
When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company’s depots for further checks or stuck in customs.
Does FedEx refund for stolen packages?
FedEx. If you have a lost or stolen package, FedEx lets either you or the seller file a claim to cover your losses. The company typically covers up to $100 of the total value of the shipment or the full amount that you insured.
Why is FedEx not updating tracking?
Why isn’t my package moving when I check tracking? Packages are scanned at various points between pickup and delivery. The frequency of scans varies, and it’s not unusual for a shipment to go more than 24 hours without an update while it’s on its way to the final destination.
What happens if FedEx doesn’t deliver on scheduled date?
If the package is not delivered on the standard scheduled delivery day, you can request a credit of shipping charges. See the FedEx Ground Tariff for more information on the FedEx Ground money-back guarantee.
What if FedEx does not deliver on time?
If we didn’t deliver your package on time, you may be able to request a refund or an adjusted invoice. Learn more about our FedEx Money Back Guarantee Policy here. FedEx offers a money-back guarantee for certain transportation services subject to the FedEx Express Terms and Conditions of Carriage.
Why is 2022 shipping so long?
Unfortunately, shipping in 2022 has been severely affected by massive delays. These problems are due to several factors, including increasing trade tensions between the U.S. and China and the dwindling qualified workforce to operate the ships.
Does FedEx refund if late delivery?
How long can a FedEx package be in transit?
Why is my FedEx package not updating?
Packages are scanned at various points between pickup and delivery. The frequency of scans varies, and it’s not unusual for a shipment to go more than 24 hours without an update while it’s on its way to the final destination.
Who is responsible for missing package?
As a general rule of thumb, if you don’t see any evidence to suggest otherwise, the seller or shipper is responsible. If a package is marked as delivered and you have not seen it, then the seller is responsible. The exception is that if a package is actually lost prior to being marked delivered.
Does FedEx take pictures of delivery?
Ready for a picture-perfect delivery? FedEx Express® and FedEx Ground® are the first nationwide carriers to announce that they will provide picture proof of delivery without requiring an account or login for U.S. residential shipments released without a signature. And you won’t have to enroll in a program.
What to do if FedEx package isnt moving?
You can do that by reaching out to them over the phone at 1-800-463-3339, a 100% toll-free customer service support line that is available on a 24/7 basis. You’ll be able to explain to them your situation and ask questions about the whereabouts of your package and parcel.
Which US ports are most congested?
The turbulent consumer spending on goods can be seen in the throughput of the top container ports in the U.S. (LA, Long Beach, New York/New Jersey, Savannah, Seattle & Tacoma, Houston, Virginia, Oakland and Charleston).