How do I contact railcard by phone?
Please call our Railcard helpline on 0345 030 4100.
How do I contact British Rail?
03457 48 49 50
Calls cost no more than calls to geographic numbers (01 or 02) and may be included in inclusive minutes and discount schemes in the same way.
How do I get in touch with Network Rail?
Get in touch
Use our online contact form. Use our live chat service. 03457 11 41 41.
Can you get off a train before your stop and get back on?
Yes, you can break your journey while travelling with an Anytime Single or Return ticket. This means you can get off the train at any connecting stop and leave the station, before boarding a later train to complete your journey.
Are senior Railcards free?
The Senior Railcard costs just £30 so after just a few trips, the card will have paid for itself (the equivalent of paying £2.50 a month, if you buy annually). Alternatively, you can get a 3-year Railcard for just £70, saving you £20 on the price of three 1-year Railcards.
How can I contact Senior Railcard?
If your Railcard has been blocked, you will need to contact our customer support team on 0345 3000 250.
How do I report a train problem?
The Mobile App is linked to the Complaint Management portal of Indian Railways, where complaints can be registered through Web http://www.coms.indianrailways.gov.in/ and SMS to 9717630982.
Is Trainline Railcard same as national railcard?
National Rail is the overarching national body, Southern is the company that runs the train, and Trainline is just a commercial reseller. So whether you go through National Rail or Southern’s site makes no difference – you will end up buying the ticket from Southern.
Why do trains beep their horns UK?
At many level crossings, one of the traditional forms of safety protection is the sounding of train horns. Train Drivers sound their horns when they pass a “whistle board” sign on the approach to a level crossing and this provides users with an understanding of whether or not it is safe for them to cross the railway.
Does Open return have to be same day?
An Open Return is a flexible ticket that doesn’t make you choose a specific time or date to return. They’re valid for one calendar month from the date of the outward journey.
Can I board a train from different station?
Therefore, in a major good news, the Indian Railway Catering and Tourism Corporation (IRCTC) has brought a new service where a passenger can board train from another station, even if the ticket is booked at different station.
Can I use my Senior Railcard on all trains?
You can use your Railcard on all franchised train operating companies that provide services within England, Scotland and Wales. Railcards do not give discounts on Eurostar services, Charter services, and Heritage Railways unless state otherwise.
Can I use my bus pass on trains in England?
English National Concessionary Travel Scheme (ENCTS) passes (or bus passes as they are often referred to) are not valid on all trains.
Can I use my Senior Railcard before 9.30 am?
When can I use my Railcard? Your Senior Railcard gets you 1/3 off Standard and First Class Anytime, Off-Peak and Advance fares. And because there’s no limit to the number of times you can use your Railcard, the potential for adventure is huge.
Do you need a photo for a Senior Railcard?
The only things you’ll need are: A valid debit or credit card. Proof of eligibility (UK Driving Licence, Passport, National Identity card) A passport style photo (for digital Railcard only).
What if train is late by 4 hours?
If the train is running late by more than three hours of scheduled departure, no cancellation charge will be levied. Full money will be refunded to passengers holding confirmed, RAC, and wait-listed tickets in such case (subject to the condition that the ticket is surrendered prior to actual departure of train).
How can I call a railway attendant?
139 is the toll-free number for the passengers to call and address their complaints regarding railway services. Cleanliness being one of them, can be also addressed by a call on 139 and passengers will get a definite response to solve their issues.
Do I need to show my Railcard on the train?
Yes. You must show your valid 16-25 Railcard (digital or plastic) when you buy your ticket and travel on the train. If you bought your Railcard at a station, both the paper printed Railcard and the photocard must be presented.
What does it mean when a train blows its horn 3 times?
While completing various yard duties, the locomotive horn is sounded twice prior to moving forward, and three times prior to reverse operations. This effectively warns any personnel near the tracks that a train is setting into motion.
Is it normal for a house to shake when a train goes by?
Houses are built to withstand some vibration. A common occurence and something you may have experienced yourself, especially near new transit or rail lines, is that a person feels a train go by, senses the vibration, and then happens to look at a wall or the ceiling and sees a crack.
Is it cheaper to get an open return?
On both your outward and return journey, you’ll be able to access the First Class carriage, and it’ll generally be cheaper if you travel during Off-Peak times. In fact, an Off-Peak Return journey in First Class can sometimes end up cheaper than an Anytime Return ticket in Standard.
Is open return more expensive?
Due to the complete flexibility of Open Return tickets, they are slightly more expensive than the Advance or Off-Peak tickets; however, when you book your tickets online, we’ll tell you all the available options for your journey, so you can choose whichever ticket suits your requirements the best.
Is it OK if I board a train one station after the booked station?
As per the rules of IRCTC, change in the boarding station can be done only once. If you board a train from the station other than the boarding station without changing the ticket, you will have to pay the penalty as well as the difference in fare between the boarding point and the revised boarding point.
Can I board a train after 1 stations from where I bought the ticket?
1. A specific request must be made in writing at the station from where the ticket is purchased and reservation made atleast 24 hours before the scheduled departure of the train from the starting station.
Do you need photo for Senior Railcard?
You will be asked to provide either a passport or driving licence number or National Identity Card and you will also need to provide a digital passport-style photo if you have selected ‘Digital’ under ‘Choose the type of Railcard you would like’ section.