What is the USPS phone number?
(800) 275-8777United States Postal Service / Customer service
What is USPS Consumer Advocate?
The Consumer Advocate of the Postal Service coordinates policy for the District Consumer and Industry Affairs Offices and provides a final avenue within the Postal Service for resolving customer complaints.
How do I find my local postmaster?
Postmaster Finder is available on the Postal Service’s Web site at https://about.usps.com/who-we-are/postmasterfinder/welcome.htm.
Does the post office take complaints seriously?
If your business is experiencing a delivery issue or has a concern regarding customer service, the email service or a telephone call offer a convenient way to discuss the problem. For more serious concerns, such as potential theft or fraud, the USPS Office of the Inspector General takes the lead.
How do I speak to a live agent at USPS?
USPS Customer Service Contacts
- USPS Email Support. [email protected].
- USPS Live Chat Support. N/A.
- USPS Call Center Support. +1 800-275-8777.
- USPS Knowledge Base. https://faq.usps.com/s/
- USPS Forum. N/A.
How do I contact local USPS?
Agency Details
- Website: U.S. Postal Service (USPS)
- Contact: Contact the U.S. Postal Service.
- Local Offices: Locate a Post Office.
- Toll Free: 1-800-275-8777. 1-800-222-1811 (Track and Confirm a Package)
- TTY: 1-877-889-2457.
- Forms: Postal Service Forms.
How do I file a complaint against a local postmaster?
Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. Speak to the station manager (postmaster) at a local post office.
Can I contact USPS about a package?
(800) 222-1811United States Postal Service / Delivery tracking
How do I contact my local USPS postmaster?
Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. Speak to the station manager (postmaster) at a local post office. Contact the postal consumer and industry affairs office that handles questions for your district.
How do I get in touch with local post office?
How do I contact USPS directly?
The Integrated Voice Response (IVR) system is the telephone system that provides automated USPS® information. When a customer calls 1-800-ASK-USPS (1-800-275-8777), the customer service telephone number for the U.S. Postal Service® (USPS®), they will hear a greeting, then a language choice option (press 2 for Spanish).
Can I call USPS to see where my package is?
The easiest way to get help is to call the USPS service hotline at 1-800-275-8777 for answers and information on any tracking update questions. You can also call technical support at 1-800-344-7779 or delivery tracking at 1-800-222-1811.
Can I call my local post office directly?
To find a local USPS number for a specific post office, use the “Locations” link on the USPS website and enter your location. You can call the national USPS number at 1-800-275-8777.
Who supervises local postmasters?
The U.S. Postal Service’s Board of Governors is at a crossroads. The Board oversees the Postal Service, similar to a corporate board of directors, and is ultimately responsible for ensuring that the organization operates in the public interest.
How can you tell if a USPS email is real?
Protect Yourself From Email Scams
Poor grammar and spelling errors are a good indication that the email is fraudulent. If the email requests “immediate action,” it could be a scam. If you receive an email about a package delivery failure, forward it to [email protected], then delete the email.
Can I pickup my package from USPS?
Letters and packages will be held securely at your Post Office until you pick them up or request they be delivered to your home. Plan ahead. Ship using Hold for Pickup. When shipping packages, you can choose the Hold for Pickup option, and the recipients can collect their packages at their local Post Office.
When should I contact USPS about a package?
For services with delivery estimates of 1-3 days, you are advised to wait for 5 days and up to 14 days for services with delivery estimates of 2-10 business days. If your package doesn’t arrive within that time frame, you should contact USPS customer care to discuss the issues behind the delay.
Should I be worried if USPS tracking hasn’t updated in 3 days?
Should I worry if the status of my package hasn’t been updated in 3 days? No, there’s no reason to worry. The USPS scans your package at every checkpoint on the route.
How do I talk to a person at USPS?
When a customer calls 1-800-ASK-USPS (1-800-275-8777), the customer service telephone number for the U.S. Postal Service® (USPS®), they will hear a greeting, then a language choice option (press 2 for Spanish).
What powers does a postmaster have?
The postmaster general is empowered to authorize any employee or agent of the Service to exercise any function vested in the Postal Service, in the postmaster general, or in any other Postal Service employee.
Does USPS send text messages about delivery?
“USPS will not send customers text messages or e-mails without a customer first requesting the service with a tracking number, and it will not contain a link,” USPIS warns. “So, if you did not initiate the tracking request for a specific package directly from USPS and it contains a link: don’t click the link!”
Is there a fake USPS site?
Scammers are creating websites that look like the United States Postal Service site while tricking consumers into paying for no service at all. In the majority of these cases, the scammers get away with your money and your address is left unchanged.
How long will USPS hold package?
You’re free to pick up your item whenever you’re ready within an 18 day timeframe. After that, your item will be sent back to the retailer.
Can you call USPS to see where your package is?
Can USPS deliver without updating tracking?
If your order shipped but the USPS tracking is not updating, you can use USPS services to track it. You will receive a unique ID for a package or envelope, called a “tracking number,” which you can use to follow the package’s path online during transit.