How do I contact Customs Malaysia?

How do I contact Customs Malaysia?

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  1. For further assistance please contact the Malaysian Customs authorities directly.
  2. Malaysian Customs contact information.
  3. Address:
  4. Telephone: +60388822200.
  5. Website: http://www.customs.gov.my/

How long does it take for customs clearance Malaysia?

If the customs is detaining the shipment, it will usually take within a few days. Should there be any suspicious contents, customs will request for an inspection. Thus, shipment will be on hold for more than 14 days and will not be cleared from customs without a solid reason.

How do I contact customs clearance?

  1. For further assistance please contact the Indian Customs authorities directly.
  2. Indian Customs contact information.
  3. Telephone: +9123092978.
  4. Website: http://www.cbec.gov.in/

Can I contact customs about a parcel?

For General Inquiries call: 1-877-227-5511.

What to do if package is stuck in customs?

If your shipment in stuck in customs, first check with your carrier and make sure there are no unpaid taxes. Should you come across unpaid taxes, pay them. If that doesn’t work, your next point of contact is the shipper.

Why is my parcel held in customs Malaysia?

‘Held at Customs’ means the package you are sending to the destination country is held by the officials of the importer country’s customs office. These government bodies hold the packages until they ensure that only permissible items cross their border and the taxes (Duties & Excise) are paid for the import.

How long can customs hold a package?

Normally, in three business days its status would change to “Released by Customs”, meaning that the package is on its want to you. But sometimes this doesn’t happen. There are two main reasons why international packages get held up in customs for more than three days.

Do customs work on weekends?

Except as specified in paragraphs (a) through (g) of this section, each CBP office shall be open for the transactions of general CBP business between the hours of 8:30 a.m. and 5 p.m. on all days of the year: (a) Saturdays, Sundays and national holidays.

How do I know if my package is stuck at customs?

Check Your Mail for a Customs Detainment Letter

Check your company mail for a letter from the U.S. Customs and Border Protection department stating that your package has been detained. If the department is holding your item, officials will notify you usually within a few days but it can take as long as 30 to 45 days.

Who do I contact if my package is stuck in customs?

If your package is held at customs, you should contact the courier company in charge of your shipment. Normally, they should be able to help you with the customs clearing process, or even, just identifying the problem. Before contact, make sure you have the tracking number to give it to the courier to check its status.

How long can a package stay in customs?

As we highlighted earlier, sometimes packages can be held up at the ISC or at Customs for anywhere between a week, 10 days, or even a little bit more than that.

Can customs open your package?

Do customs open every package to verify information? No, customs officers will not open up your package or packages without good reason. Every package is put through a scanner machine, or an x-ray machine, to verify that the items you are shipping match your customs forms.

How long can a package be stuck in customs?

The process can take anywhere from 12-48 hours and even longer during high traffic periods. Customs releases are also not guaranteed. There are a number of reasons a shipment can be rejected: Temporary rejects: This may happen when information keyed into the entry does not match up exactly with the shipments paperwork.

How do I know if my package is stuck in customs?

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