How do I contact the Ombudsman of Kentucky?
Contact Information
- (502) 564-5497.
- (502) 564-9523.
- (800) 372-2973.
How do I get in touch with an ombudsman?
Contact us
- Phone: 0300 111 3000.
- Email: [email protected].
- Write:
- Please note that our office at Canary Wharf is closed so please do not send post to the Exchange Tower address.
- Fax: 020 7831 1942.
- Follow us: Twitter and LinkedIn.
How do I file a complaint in Kentucky?
Call us at 1.800. 292.5566 or email [email protected].
How do I file a complaint against a hospital in Kentucky?
The KBML can take action against a health care provider’s privileges to practice, but it cannot help you sue a health care provider for money. How do I file a grievance? You can obtain a grievance form on our website, www.kbml.ky.gov, by selecting Grievances then printing the Consumer Guide and Grievance form.
How do I file a complaint with the Kentucky attorney general?
* You may request a complaint form be sent to you by calling our toll free number at 888-432-9257 and selecting option #3. Please leave your name and address and indicate whether your complaint is against a telemarketer, automobile dealer, or other type of business.
How do I report nursing home neglect in Kentucky?
1-800-752-6200
Complaints against the nursing home should also be made to the Office of the Inspector General (OIG) which is responsible for licensing nursing homes.
What complaints does the ombudsman deal with?
We review and resolve complaints about all sorts of things, such as: billing, customer service, installations/delays, switching providers, loss of service and sales. Find out more about the types of problems Ombudsman Services can look at.
How long does it take for ombudsman to reply?
We aim to give answers to complaints within 90 days of receiving the complete complaint file. This is in line with the EU directive on Alternative Dispute Resolution (ADR) which says we should try to give an answer on cases within 90 days.
What are the grounds for filing a complaint?
A Consumer Complaint may be filed on the following grounds:
- Deficiency of services.
- Unfair trade practices.
- Manufacturing defect in the product.
- Medical negligence.
Does filing a complaint with the FTC do anything?
The FTC cannot resolve individual complaints, but it can provide information about what steps to take. The FTC says that complaints can help it and its law enforcement partners detect patterns of fraud and abuse, which may lead to investigations and stopping unfair business practices.
What is the most common complaints in a hospitals?
5 Common Patient Complaints in Healthcare
- Long Wait Times.
- Issues with Staff Members.
- Amount of Time Spent with Doctor.
- Insurance and Billing.
- Lack of Communication and Dismissiveness.
What is unethical behavior for a doctor?
Becoming romantically involved with patients or family members of a patient. Cherry-picking patients. Breaching patient confidentiality (violating HIPAA regulations) Joking about patients or acting inappropriately while a patient is under anesthesia.
What does the Kentucky Attorney General do?
As the chief law enforcement officer for the Commonwealth, he is committed to defending the laws of the Commonwealth, protecting Kentuckians, fighting the drug epidemic, and being a voice for the voiceless, including victims of child abuse and human trafficking.
Who regulates assisted living facilities in Kentucky?
Kentucky’s Department for Aging and Independent Living
Kentucky’s Department for Aging and Independent Living oversees and sets regulations for assisted living facilities in the state. When searching for an assisted living facility (ALF) in Kentucky, you’ll likely come across two different options: assisted living facilities, and personal care homes.
What constitutes elder abuse in Kentucky?
Abuse is the infliction of injury, sexual abuse, unreasonable confinement, intimidation, or punishment that results in physical pain or injury, including mental injury.
How can ombudsman help me?
An ombudsman is a person who has been appointed to look into complaints about companies and organisations. Ombudsmen are independent, free and impartial – so they don’t take sides. You should try and resolve your complaint with the organisation before you complain to an ombudsman.
What does an ombudsman NOT do?
The Office of the Ombudsman does not represent or act as an advocate for any person in a dispute with FINRA, and does not take sides on any issues brought to its attention. It promotes fair processes, and considers the interest and concerns of all parties to a situation.
What power does the ombudsman have?
An ombudsman has the power to investigate and file complaints against otherwise influential organizations or high-ranking officials. They often have the power to request key documents, interview individuals, and order a legal investigation if necessary. If agreed to, ombudsmen rulings are legally binding.
Is an ombudsman decision final?
The ombudsman will issue their final decision to both parties in writing. You will then be asked to confirm by a specified date whether you accept or reject it.
How do you initiate a complaint?
10 steps to filing a complaint
- Step 1: Consider filing a complaint.
- Step 2: Identify the entities causing or contributing to the harm.
- Step 3: Map the grievance mechanisms that may apply.
- Step 4: Identify your desired outcomes.
- Step 5: Choose the appropriate grievance mechanism.
- Step 6: Prepare for the complaint.
What are the three ways of making a complaint?
An effective complaint often has three steps: explaining the problem; stating your feelings; and asking for action.
What are the most common complaints?
Top 10 Most Common Consumer Complaints
- Telephone and mobile services. Consumer complaints included charges for calls to toll-free numbers, unauthorized switching of services (slamming), and misleading prepaid phone card offers.
- Foreign money offers and counterfeit check scams.
- Internet auctions.
What type of complaints does the FTC handle?
We collect complaints about hundreds of issues from data security and false advertising to identity theft and Do Not Call violations. We use these complaints to bring cases, and we share them with law enforcement agencies worldwide for follow-up.
What do you do if you are not happy in hospital care?
While you are in the hospital: If possible, first bring your complaints to your doctor and nurses. Be as specific as you can and ask how your complaint can be resolved. You can also ask to speak to a hospital social worker who can help solve problems and identify resources.
What is the most common complaint heard from patients?
Common Patient Complaints
- Scheduling difficulties.
- Disagreements with staff.
- Feeling unheard.
- Not getting enough time with the doctor.
- Waiting too long.
- Confusion with insurance and billing.