How do I get in touch with someone at Groupon?
About This Article
- Navigate to https://www.groupon.com/faq.
- Type “Contact Groupon” in the search bar and press Enter (Windows) or Return (Mac).
- Click on the first heading and Contact Us.
- Click Live Chat for the fastest response (if it’s available).
- Click Send Us an Email.
How do I find my Groupon purchases?
You can find your complete purchase history by heading to My Groupons on the website or mobile app.
Is there a phone number for Groupon UK?
The online contact form at: http://www.groupon.co.uk/customer_support. The following telephone number 020 3808 4223.
Does Groupon have a live chat?
Online ChatGroupon / Customer service chat
Can u get a refund on Groupon?
You can get a refund to your original form of payment up until 3 days after purchase. Unredeemed Local Groupon that are not Final Sale will be eligible to Trade In for another Groupon deal through your voucher’s expiration date.
How do I get a refund on Groupon app?
To get a refund from a third-party seller, you must cancel your order within 2 hours of placing it, or contact the merchant directly to initiate the return process. After the merchant has confirmed with Groupon that their items have been returned, you should receive a refund in about 2-3 weeks.
How do I see my Groupon credits?
You can view your Groupon Credits balance in the app by logging in to your account and selecting the My Stuff menu.
What is the Groupon voucher number?
In order to find your Groupon voucher, you’ll have to go directly to the Groupon website. Sign in and then click the My Stuff button in top right corner of their site. You will then see a voucher code beginning with the letters GP, and you can copy that code to use in the voucher/coupon box at checkout at Collage.com.
How do I complain to Groupon UK?
Note down the nature of the complaint in detail and send a message over. Alternatively, they can send an email to [email protected]. If you are not satisfied with how Groupon handled your complaint, you have the option of escalating your complaint to European Commission’s Online Dispute Resolution (ODR) portal.
Can I get a refund on Groupon?
Can you get your money back from Groupon?
How do I cancel a Groupon purchase?
Select View Details next to the Groupon you want to cancel. On the app, select the order itself. If your order is eligible for self-service, you’ll see an option to Cancel Order.
How long does it take to get refund from Groupon?
about 2-3 weeks
After the merchant has confirmed with Groupon that their items have been returned, you should receive a refund in about 2-3 weeks.
Can I get my money back from Groupon?
For Local Deals, customers can return any unredeemed Groupon for a refund of the amount paid within the first three days after purchase. After that, all sales are final unless stated otherwise in the Fine Print.
Does Groupon credit expire?
According to Groupon’s policies, the promotional value of the Groupon Voucher expires on the expiration date printed on the voucher. The amount the consumer paid for the Groupon Voucher does not expire until the voucher is used or is refunded.
How do I redeem a Groupon code?
You’ll enter your promo code after you press the “buy” button. Click on “Promo or Gift Code” under “Order Summary,” type in the promo, and press “apply.”
How do I return a Groupon voucher online?
Go to My Groupons. Select View Details next to the order you want to return. Select Return Package, and print your prepaid mailing label on the next page. Attach the Groupon return label to your order, and then mail it back.
How do you get your money back from Groupon?
How do I cancel a Groupon order?
Are Groupons non refundable?
For Groupon Goods, unless the Fine Print says otherwise, customers can return almost any item purchased through Groupon Goods within 30 days of delivery. This includes items that arrive damaged, defective, or have missing parts. After 30 days past delivery, items are non-refundable and all sales are final.
Is Groupon a legitimate company?
Groupon is definitely a legit company. It was founded in 2008, and since then, has grown to serve almost 50 million active users. Very few people have issues using these online coupons due to the fact that as soon as a fraudulent offer is revealed by one user, it would be removed instantly.
Can you cancel a Groupon and get your money back?
Items bought directly from Groupon Goods are eligible for refunds if you cancel your order within 2 hours of placing it, or return everything you ordered within 30 days of receiving it.
How do I cancel a Groupon order on my Iphone?
About This Article
- Open the Groupon app.
- Tap My Stuff on the bottom-right.
- Tap Customer Support.
- Select the order you want to cancel.
- Tap Cancel Order.
- Complete your cancellation. Did this article help you? Yes No.
How can I get my money back from Groupon?
To start a refund request, head to My Groupons and select See Details next to your order. Note: Final Sale orders can’t be canceled or returned at any time. Check the Fine Print on the deal page to see if your order is Final Sale.
How do I get a Groupon refund?
Issuing Refunds
- Navigate to “Orders” tab in CommerceInterface.
- Find the order you plan to refund.
- Cancel order and issue refund.
How do I redeem Groupon vouchers from merchant?
You’ll have to be logged into Groupon. Click your name in the top right corner. Then click my Groupons in the drop down menu that appears.
How do I return a Groupon merchant?
Issuing Refunds
- Navigate to “Orders” tab in CommerceInterface. Merchants can issue refunds to their customers in CommerceInterface.
- Find the order you plan to refund.
- Cancel order and issue refund.
Why is my Groupon still processing?
When a recent order shows on your My Groupons page as “Processing” or “Pending,” our system is still working on completing your purchase. Processing delays can occur due to high demand for a particular deal or due to increased site activity in general.
Does a merchant get paid for expired Groupon?
Groupon’s policies also state that if a merchant refuses to honor your Groupon Voucher, “Groupon will refund the amount paid upon request in the original form of payment, or will credit the Groupon account of the purchaser with an equivalent number of Groupon ‘Bucks’ for future purchases on the site”.
Can a merchant redeem an expired Groupon?
If you have an expired Groupon, you can often still use it with the merchant for the amount you paid for the deal. The expiration date found on your Groupon refers to the date that the value listed on the deal page—also known as the promotional value—is no longer valid.
How do I cancel my Groupon merchant account?
How to Delete Your Groupon Account – YouTube
Can I get a refund on my Groupon voucher?
How do I track my Groupon order?
How to Find Your Tracking Information. Visit My Groupons via the web or mobile app. Find your order. Select Track Package.
Why is my Groupon purchase pending?
How long does a pending Groupon take?
When your purchase is complete, we’ll send you a confirmation email. However, if your order has been marked “Processing” or “Pending” in My Groupons for more than two hours, or if the status changes to “Failed,” you’ll need to update your payment information.
Where is my Groupon order?
If you only want to check the details of your order or see the instructions for how to use your Groupon, go to My Groupons and select See Details next to the order in question. On the app, just select the order itself. To view or print your voucher: Head to My Groupons on the app or website.
How do you get your money back from an expired Groupon?
When all else fails, go to Groupon. Groupon states in their terms of service that they’ll honor any expired coupon that a merchant refuses to take. At the very least, you’ll get a refund.
How much does Groupon take from merchant?
50%
Groupon takes 50% of the sales revenue as its service fee. The deal will generate $1,500 in revenue from 30 new customers, and of that amount, $750 goes to the salon and $750 goes to Groupon. Once a deal is advertised, consumers who purchased the Groupon receive it regardless of how many were purchased.
How do I get my money back from expired Groupons?
What happens if a Groupon goes out of business?
“Unredeemed Local Groupons that are not Final Sale will be eligible for a refund to Groupon Bucks or self-service Trade In through your voucher’s expiration date.” So, the Groupon Bucks are allowed.
How do I get a refund on an expired Groupon?
You can always get a refund for your purchase from the merchant who issued the voucher, in the minimum amount you paid. This option is available, even if the promotional period of the voucher has expired. You can also return the unredeemed voucher to Groupon within the first three days of purchase.
How do I remove a domain from Google Merchant Center?
How to remove an existing website claim?
- Visit the Google Merchant Account with the current website claim.
- Click the wrench icon in the top right.
- Select Business Information.
- Click the Website tab on the next page.
- Clear your website URL, then click Save.
How long does it take to get a Groupon refund?