How does CUCM integrate Unity Connection?
Integration between Unity Connection and CUCM (SIP)
- Create SIP Trunk Security Profile.
- Create a SIP Profile.
- Create SIP trunk towards Unity Connection.
- Create Routing towards Unity Connection.
- Create Voicemail Pilot and Profile.
- Configure Unity Connection Configuration.
What is Cisco Unified Unity Connection?
Cisco Unity Connection is a voicemail and unified messaging platform with a comprehensive feature set and is based on the same Linux Unified Communications Operating System as Cisco Unified Communications Manager.
Which signaling protocols can be used for integration between CUCM and CUC?
CUCM can integrate with Cisco Unity via either Skinny Client Control Protocol (SCCP) or Session Initiation Protocol (SIP).
What is a SIP profile in Cucm?
A SIP Profile is a template that comprises common SIP settings. If you are deploying SIP devices or SIP trunks in your network, you can apply common SIP settings to groups of devices through the SIP Profile. You can configure multiple profiles for groups of SIP endpoints.
What is call handler in unity?
A call handler can serve multiple functions in Cisco Unity Connection. A call handler can answer calls, take messages, be part of an auto-attendant, play a recorded announcement, and transfer calls to users or other call handlers.
What is Cisco Unity messaging system used for?
With Cisco Unity Connection, you can access voice messages and receipts in your email application. The location of your voice messages depends on the email application, but typically voice messages are in a separate folder in your email application. Messages contain a WAV file attachment with the recording.
What is MTP in CUCM?
A Media Termination Point (MTP) software device allows Cisco CallManager to relay calls that are routed through SIP or H.323 endpoints or gateways. You can allocate a media termination point device because of DTMF or RSVP requirements. This is invoked by the Ip Voice Media Streaming Application Service.
What is a call handler in Cisco Unity?
Call handlers answer calls, greet callers with recorded prompts and provide them with information and options, route calls, and take messages. They are a basic component of Cisco Unity.
Which three call handlers does Cisco Unity Connection support?
When a call comes into Cisco Unity Connection it can be handled by one of three different types of call handlers. There are system call handlers, directory call handlers and interview call handlers.
What is a Cisco cop file?
The COP file is a zipped file that contains the codec and control device, image file, and a loads file that lists the contents of the COP file. The COP file is required for Cisco Unified Communications Manager all versions.
What is MTP in SIP?
Adding Media Termination Points (MTP) to a SIP trunk can help resolve codec mismatch issues between InformaCast’s LPI plug-in and your legacy speaker systems or devices.
What is MTP and transcoder?
Transcoders are MTP’s but on hardware. These can do g711, g729 conversion as well in hardware (use DSPs). CCM has a built in MTP which is capable of only g711. Typically a software based MTP is invoked for H323 based devices (trunks, gateways, h323 phones etc). The default setting for Software MTP is 48 resources.
How do I forward calls on Cisco Call Manager?
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- Log in to Cisco Unified Communications Manager.
- On the upper left-hand corner, choose “Call Routing” and in the dropdown choose “Directory Number”.
- Search by “Directory number”/”Ends with” and in the blank field to the right, enter the last 4 digits (Extension number) of the Office phone you want to forward.
What does default dial peer mean?
Dial-peer 0 (pid:0) has a default configuration that cannot be changed. The default dial-peer 0 fails to negotiate non-default capabilities, services, and applications such as: Non-default Voice-Network capabilities: dtmf-relay, no vad, and so forth.
What is Session target in dial peer?
Dynamic Domain Name Service (DNS)—If you are using DNS as the “session target” on dial peers, the actual IP address destination of call connections can vary from one call to the next.
Is Cube a gateway?
A CUBE is primarily an IP-to-IP gateway that helps connect two or more similar or dissimilar networks, while offering a host of features that a regular voice gateway cannot offer. For example, a CUBE router can connect an H. 323 network to SIP network or vice-versa, or a SIP network to a SIP provider.
How to integrate unity connection with CUCM using SIP?
A traditional way to integrate Unity Connection with CUCM is using SCCP but in this post, we will use SIP for integration. MWI (Message Waiting Indicator) and Directory Numbers for Voicemail Ports has to be configured in case of SCCP whereas in SIP, the configuration can be eliminated.
How to dial into Unity Connection using Unity Connection SIP trunk?
Route Pattern > Enter a Number which will be triggered to Dial into Unity Connection. In our case we will use 5555 Gateway/Route List > Select the Trunk which is create for Unity Connection. In our case, we will select UnityConnectionSIPTrunk
How to configure unity connection with Cisco Unified Communication Manager?
Gateway/Route List > Select the Trunk which is create for Unity Connection. In our case, we will select UnityConnectionSIPTrunk Voice Mail Pilot Number > Enter the Route Pattern Number. In our case, we will use 5555 Edit > Servers > Enter the IP Address of Cisco Unified Communication Manager and select the order/priority.
What is the difference between SIP SCCP and mwi?
MWI (Message Waiting Indicator) and Directory Numbers for Voicemail Ports has to be configured in case of SCCP whereas in SIP, the configuration can be eliminated. Unity Connection uses SIP NOTIFY message to turn ON or OFF MWI.