Why is battle net Authenticator not working?
Make sure you have enough free space on your device. Try removing and reattaching your Authenticator. Uninstall the app, restart your phone, then reinstall the Authenticator. Clear the Authenticator’s Data and Cache from your device’s app manager, restart the app, and try again.
How do I reconnect my Blizzard authenticator?
If you have a mobile Authenticator, click on Enter Code Manually and then Try resyncing directly at the code screen. If the codes are still invalid after synchronizing, you can Reset the app by clicking the three dots in the upper right corner of the app, then Reset, and follow the instructions.
How do I get my authenticator restore code?
In the Accounts screen of the Authenticator app, tap the account you want to recover to open the full screen view of the account. In the full screen view, tap the option to scan a QR code to fully recover.
How do I transfer my Blizzard authenticator to a new phone?
I just did it myself: You’ll have to remove the authenticator from your previous phone device from your Blizzard account (by first confirming a few codes from it), and then add the new one (by entering the serial number and authentication code) once you’ve installed the app on your new device. It’s not hard at all.
Why is Blizzard not sending security code?
If you don’t receive verification codes or SMS alerts: Activate phone notifications in your Account Settings. Make sure your phone has reception. Restart your phone.
How long does the battle net authenticator last?
The Blizzard Authenticator has a 2-month warranty.
How long does the Battle.net Authenticator last?
What happens if I lose my authenticator code?
Websites usually give a recovery code to you when you enable 2FA on your account. Use your recovery code to get access to your account. If you don’t have a recovery code go to the site’s support and ask them to disable two factor authentication on your account for you.
Where do I find my authentication code?
- On your Android device, go to your Google Account.
- At the top, tap Security.
- Under “Signing in to Google,” tap 2-Step Verification. You may need to sign in.
- Under “Available second steps,” find “Authenticator app” and tap Change Phone.
- Follow the on-screen steps.
What authenticator app does Blizzard use?
Battle.net Authenticator
The Battle.net Authenticator is an app that you can install on your smartphone and provides two-factor authentication security to your Battle.net account. The Battle.net Authenticator is the best security feature to keep your account safe from hackers.
How do I find my Blizzard authenticator serial number?
For physical authenticator tokens the serial number is printed on a sticker on the backside of the device.
How do I find my Blizzard Authenticator serial number?
Why does Blizzard say my number is invalid?
If your phone number is not pre-paid and you still receive this error, check the following: Make sure you enter the number correctly. Make sure the country registered on your Battle.net account is correct and the phone number you’re trying to use matches your country.
What Authenticator app does Blizzard use?
How do I remove a dead Authenticator Blizzard?
Since your authenticator died you’ll need to select “Submit ticket with image of ID” so that we can verify that you are the registered user on the account. Once that is done they’ll be able to remove the authenticator for you.
Can you bypass Google Authenticator?
In order to bypass Google 2-step verification during setup, you’ll need to do the following: Navigate to Settings > General Settings > Reset. Follow the setup process until you get to Connect to the WiFi Network. Tap the WiFi password textbox.
Where do I find my 6 digit authentication code?
It’s a 6 digit code generated by the Authenticator App that you need when you’re using the 2-factor authentication on your account. Apart from your password, and to ensure the security of your account, this code, generated every 30 seconds, is asked when you want to perform actions such as withdrawals.
Why is Google Authenticator not working?
Simply rebooting your mobile device may resolve the problem, or disabling Google Authenticator for your account and then re-enabling it may also help.
Can you still buy a Blizzard Authenticator?
As of 2019, the physical authenticator devices are no longer manufactured and offered by Blizzard Entertainment.
How do I use Google Authenticator with Blizzard?
Once you have installed the app on your smartphone, go back to your web browser on your PC and, on the “Add an Authenticator” page, click or tap the “Set up your authenticator” link from the right side. The first step in configuring the Blizzard Authenticator is to verify your email. Click or tap Continue.
What authenticator does Blizzard use?
Can you still buy a Blizzard authenticator?
How do I unlink my phone number from Blizzard?
If you added your phone number to another Battle.net account, log in to that account’s Account Details page to remove the number.
How do I verify my Battle.net account?
Usage. When you log in to your account, an authentication request is sent to your device. If the code on your device matches the one on your computer, press Approve. If you want to login using the authenticator’s randomly-generated numeric code instead, click Use Authenticator Security Code on your computer.
How do I reset my Battle.net password without Authenticator?
If you forgot your password, you can reset it through the account recovery portal. If you can’t remember your secret question or other account information needed to reset your password, contact customer support.