Why is there no signal on my Virgin Mobile phone?

Why is there no signal on my Virgin Mobile phone?

Try restarting your device to refresh your network connection. It sounds simple, but you’d be surprised how many problems a reboot can fix. Check your phone’s Settings to make sure Mobile data is set to On – and that Airplane Mode is switched Off. Check your phone’s Settings to make sure you are connected to a network.

Why is my virgin network not working?

Try these steps to fix most Virgin Media connection problems: Reboot the WiFi Hub by turning it off and then on again. Make sure all the wires coming into and out of the Hub are pushed in firmly. If that hasn’t helped, reset your Hub’s settings and your WiFi settings back to their original settings.

Is Virgin Media down right now?

Green. There are no Virgin Media network issues affecting services in your area.

Is Virgin Mobile shutting down in the UK?

NTL:Telewest rebranded under the Virgin Media name on 8 February 2007. The company set up in 2004, Virgin Mobile Group (UK) Limited, became dormant and was eventually dissolved in 2020.

How do I reactivate my virgin SIM?

Every Virgin Mobile SIM comes with the PIN already set. You’ll be asked to enter the PIN after inserting your new SIM and turning on your phone. When prompted, simply enter 7890. This will activate your SIM and give you access to all the great Virgin Mobile services.

What happened Virgin Mobile?

As of April 2020, the Assurance Wireless brand is now under the T-Mobile family after the merger with Sprint was officially completed earlier this year and after Virgin Mobile was officially shut down and folded into Boost Mobile.

How long does Virgin take to activate?

Next working day or up to 7 days if the property’s had Virgin Media before. Otherwise, it could take up to 14 days.

Is Virgin Media back up?

Virgin Media’s Back-up Hub trial begins 19th July and ends on 20th August 2021. There are 996 devices available, one device per participant. Devices will be sent out at the discretion of our agents.

How do I contact Virgin Media customer service?

Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. Our team is available Monday until Friday, 8am until 9pm and Saturday until Sunday, 8am until 6pm.

What has happened to Virgin Mobile?

In February, Virgin Mobile shuts down, and existing customers will be transferred over to Boost Mobile, another discount carrier that Sprint owns and operates — at least for the moment.

Whats happened to Virgin Mobile?

Virgin Mobile is to close down its pay-as-you-go (PAYG) services from January 2022 in a move that impacts 123,000 customers. Here’s what it means for your plan, mobile number, and unused credit.

When did Virgin Mobile end?

Virgin Mobile USA

Type Subsidiary
Founded October 18, 2001 San Francisco, California, United States
Founder Richard Branson John Tantum
Defunct January 2020
Fate Merged with Boost Mobile on February 2, 2020

Which network does Virgin Mobile use?

Vodafone’s

Which network does Virgin Mobile use? Virgin Mobile uses Vodafone’s infrastructure and spectrum, so the two networks have the same coverage, meaning 5G is available in a large number of locations on Virgin Mobile.

How do I activate my virgin?

How long does it take Virgin Media to restore services?

within 3 hours
Help with reactivating my Virgin Media services
When we receive your payment, we’ll aim to restore your services within 3 hours. Remember, some payment methods can take longer than others. If you’ve used a credit or debit card, we should receive your payment pretty much immediately.

Why is my internet not working?

Restart your device.
Open your Settings app and tap Network & internet or Connections. Depending on your device, these options may be different. Turn Wi-Fi off and mobile data on, and check if there’s a difference. If not, turn mobile data off and Wi-Fi on and check again.

What is error code v53 on Virgin Media?

You’ll need to check that your TV box is connected correctly. Make sure the white cable is firmly connected to the back of your TV box and your Virgin Media wall socket. From the wall socket follow the white cable making sure it’s tightly connected to your splitter.

How do I contact Virgin Mobile without service?

Contact our Member Care team to discuss any concerns you have about your service. Our Member Care reps will be happy to help you out. Give us a shout from Monday – Sunday, 9am to 9pm local time at 1-888-999-2321 or 611 from your phone, or chat with us live.

Is Virgin Mobile customer service 24 hours?

Our team is available Monday until Friday, 8am until 9pm and Saturday until Sunday, 8am until 6pm. Call us on 789 from your Virgin Media landline or Virgin Mobile. Or 0345 600 0789* from any other phone.

Who is taking over Virgin Mobile?

Virgin Media and O2, two of the biggest names in the telecommunications industry, officially merged in a 50:50 joint venture between their owners Liberty Global and Telefónica.

Is Virgin Mobile now O2?

Are all mobile services from Virgin Media now delivered on the O2 network? No. If you’re an existing Mobile customer with Virgin Media, your mobile service will continue to be delivered by Virgin Media using the EE or Vodafone network. You may be able to transfer to an O2 service in the future.

How do I activate my SIM card?

Quick steps: Activating a new SIM

  1. Insert the new SIM into your phone, and have the phone turned on.
  2. Activate your new SIM card by using its accompanying activation key (this will be included in the package).
  3. Use this key to activate the SIM card online.
  4. Wait some time, and it should be activated shortly.

How do I reactivate my Virgin Mobile account?

You can reactivate your account within 12 months of terminating your account and even keep your old number. SIMply sign up again with your original email address.

What happens if I dont pay my virgin bill?

If you are more than 31 days late paying your monthly bill then you will be issued with a fine. Late payments will also affect your credit rating which could prove a problem getting credit elsewhere. If you continue to not pay your bills, Virgin Media will terminate your service.

Why is my mobile internet not working?

Open your Settings app and tap Network and Internet or Connections. Depending on your device, these options may be different. Turn Wi-Fi off and mobile data on, and check if there’s a difference. If not, turn mobile data off and Wi-Fi on and check again.

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